1. Community
2. General Q&A
3. log in into dashboard

Thanks for your post Claudia! If you're having trouble logging in, make sure you've followed these troubleshooting steps. If you're still having issues, let us know in a comment!

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• Product Success Team
• August 13, 2025 18:05
• 0 votes

1. Community
2. CRM & Pipelines
3. Conversation

We'd love to have a conversation Rick! Looks like you got cut off making your post. Let us know what we can help with!

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• Product Success Team
• August 13, 2025 13:58
• 0 votes

1. Community
2. Social Media
3. Access to full dashboard and billing etc

Thanks for reaching out Joe! From your Marketing Center dashboard, click on the navigation icon in the top left, and then select Command Center Then, click on Settings, where you should have access...

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• Product Success Team
• August 08, 2025 18:32
• 0 votes

1. Community
2. General Q&A
3. Domain transfer

Thanks for your post Lenny! To accomplish this, you'll need to get in touch with our URL Management team. You can contact them at urlmanagement@Thryv.com or by phone at 844-339-4574. Then our team ...

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• Product Success Team
• August 07, 2025 13:41
• 0 votes

1. Community
2. Payments
3. Chargeback dispute

oh no! We're so sorry to hear about this, definitely not an easy thing to deal with! The secure email to send documents is ThryvPayEscalations@Thryv.comIn addition, if you have other needs, you can...

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• Product Success Team
• August 05, 2025 15:52
• 0 votes

1. Community
2. General Q&A
3. How can i add a add a VIN number line to the receipts I send my customers?

Great question Kenneth! This is currently only possible when the payment is processed through an Invoice. First, you'll need to make sure that VIN number is a field created on your client cards. Th...

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• Product Success Team
• August 05, 2025 14:47
• 0 votes

1. Community
2. Payments
3. Delete Payment

Great question Linda! The answer varies based on how the request was sent. If it was sent by an invoice, navigate to Sales, then Billing & Invoicing. Locate the invoice and click on it, then click ...

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• Product Success Team
• August 05, 2025 14:34
• 0 votes

1. Community
2. Website & Landing Pages
3. Website

Hey there Kristen! To make changes to your website in Thryv Business Center, click on Online Presence, then Websites. Then, in the window that appears, select your website from the list. (Most use...

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• Product Success Team
• August 04, 2025 17:55
• 0 votes

1. Community
2. Social Media
3. Add order now button to SM post

Hello there, thanks for your question!Meta does not support buttons within the image of a post. Even if it's built in on a 3rd party design program like Canva, all that Facebook will post is the im...

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• Product Success Team
• July 30, 2025 17:51
• 0 votes

1. Community
2. Social Media
3. Post July 29

Hello there, thanks for your question!For the post scheduled July 29th, the video contained is too tall and does not fit Meta's requirements. You can reference this guide for Meta's size specificat...

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• Product Success Team
• July 30, 2025 17:45
• 0 votes