1. Community
2. Integrations
3. Payment Numbering

Thanks for your post AG$! You are correct in your assessment that this type of numbering is system generated and can't be changed. When a customer pays multiple invoices at once, it isn't combined ...

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• Product Success Team
• August 19, 2024 19:09
• 0 votes

1. Community
2. Integrations
3. QuickBooks Online

Hey there AG$, we are going to reach out to you for more information to investigate this, thanks for posting!

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• Product Success Team
• August 19, 2024 16:25
• 0 votes

1. Community
2. Integrations
3. Issue Date vs Invoice & Due Date

Thank you! Glad we were able to help! If any other Thryv users have a question, log in and leave a comment!

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• Product Success Team
• August 17, 2024 22:11
• 0 votes

1. Community
2. Integrations
3. Issue Date vs Invoice & Due Date

aha! Thank you for clarifying! The expected behavior is that it sets the due date a predetermined number of days after the invoice date, which is defined in your invoice settings. So it does depend...

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• Product Success Team
• August 17, 2024 21:51
• 1 vote

1. Community
2. Integrations
3. Issue Date vs Invoice & Due Date

Hello AG$, thank you for your question!I want to make sure we're understanding you right. Is what you're wanting1. An Invoice date - meaning the date you created the invoice2. A Invoice Issue date ...

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• Product Success Team
• August 17, 2024 20:58
• 0 votes

1. Community
2. Website & Landing Pages
3. Do It Your Self Website Editor

Hey there Brent thanks for your question! In the DIY Website builder, the colors are a preset part of each theme and can't be changed. We have created a feature request for the ability to change co...

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• Product Success Team
• August 15, 2024 15:47
• 0 votes

1. Community
2. CRM & Pipelines
3. Campaign on temporary hold while we review flagged activity

Hello Teressa! Thanks for letting us know you cleaned up your email address. We addressed your questions in your main post hereThanks for posting, if you run into anything else leave another post o...

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• Product Success Team
• August 13, 2024 20:25
• 0 votes

1. Community
2. CRM & Pipelines
3. My campaigns are on hold because of flagged activities. What may cause? How do I fix?

Hey there Teressa! Thanks for your post! After reviewing your account, your campaigns have been placed on hold because your Bounce Rate has been exceeded. This occurred on the email campaign you se...

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• Product Success Team
• August 13, 2024 20:24
• 0 votes

1. Community
2. Integrations
3. QuickBooks Online

Hey there Yolanda, thanks for your question! It should show up in the same line as the one created called "Thryv Sales" unless the user has changed it in QuickBooks. It should not be creating a new...

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• Product Success Team
• August 08, 2024 20:14
• 0 votes

1. Community
2. Social Media
3. Trying to have staff member manage social - getting Too Many Redirects Error

Thanks for your post Ryan! In order to resolve this, make sure cookies are allowed on your browser. For Chrome, click on the three dots in the top right corner>Settings>Privacy and Security, and th...

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• Product Success Team
• August 08, 2024 20:01
• 0 votes