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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3264
  • Last activity January 12, 2026 19:18
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
    1. Community
    2. Thryv Business Center™
    3. Email in the Conversation - Attachment

    Thanks for the background, that is helpful! Remember, you are still able to use the Documents feature which does come with it's own advantages (they can return to the client portal to view the docu...

    • View comment
    • Product Success Team
    • March 28, 2024 18:44
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Conversation - Sharing Document Subject Line Option

    Hi there AG$, you are able to edit the subject line of an individual message by expanding it in the conversation. Click on this arrow icon, Then in the window that appears you can craft the subject...

    • View comment
    • Product Success Team
    • March 28, 2024 18:06
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Email in the Conversation - Attachment

    Hi there AG$, let me help clarify. What you Can do in Business Center is use the button above to attach a link to a public document, (which you can house in your documents in Business Center, Click...

    • View comment
    • Product Success Team
    • March 28, 2024 17:55
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. Listing Information

    Great question Sean! The user would have to cancel and re-purchase Marketing Center.The reason for this is that the listing profile is tied to the business and the Marketing Center account and once...

    • View comment
    • Product Success Team
    • March 27, 2024 13:17
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. How to Do you Search Invoice Numbers

    Hello AG$, thank you for you post! We have just launched an update to the global search bar. The global search bar is intended to search for clients by first and last name. We have added you to a f...

    • View comment
    • Product Success Team
    • March 26, 2024 19:34
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. Help requested on changing website

    Thanks for your post! Provided you already have a Thryv website, you can send any desired design changes to  webmaintenance@thryv.comOur website team will work with you to implement the changes req...

    • View comment
    • Product Success Team
    • March 24, 2024 00:11
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Typing Date

    For your question about QuickBooks, can you clarify whether you are referring to QuickBooks Online or Desktop?Can you provide a screenshot in QuickBooks of the number you are talking about so we ca...

    • View comment
    • Product Success Team
    • March 21, 2024 19:19
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Typing Date

    Thanks for your post! It is required to use the date picker to select a date for invoices and payments, in order to ensure that formatting is consistent. We can absolutely add the request for typab...

    • View comment
    • Product Success Team
    • March 21, 2024 19:17
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. obtaining a cop of my invoice

    Great question Martha! A history of all of your invoices, as well as the ability to download them, can be found in Command Center.To locate your invoices, navigate to Settings>Payment History and y...

    • View comment
    • Product Success Team
    • March 15, 2024 00:42
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. How do I change the way my products display to customers

    Hey there Bill, thanks for your post! We took a look at your site, and how you have it set up appears to already be the closest design possible to what you're describing. All text content on the Ga...

    • View comment
    • Product Success Team
    • March 14, 2024 21:25
    • 0 votes
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