Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!
Great question James! What you can do to accomplish this is:1. Download the public document 2. Reupload the same document to the client, but as an Internal Document 3. When you're ready to share t...
Great question Elizabeth! We don't currently have the feature to use "and" logic when using tags for announcements, but there is a way to accomplish this. Meanwhile, we will add this request to our...
Thanks for your question! For Business Center users who purchased before August 2023 (such as yourself) navigate to App Market>My Account>Launch App>Billing Details and you can make changes there.T...
Yes, this opts them in to any kind of marketing messages under the Marketing tab. This would include both automated campaigns, and announcements. You can change the wording on this field by navigat...
Thanks Tom! In looking at your account specifically, it looks like the field for Opt-In/Out was deleted from your Client Card fields. When this happens, the box to determine whether a client is opt...
Tom, thanks for your question! Marking a client Inactive will not prevent them from seeing your marketing announcements. To achieve this, navigate to their client card, and under Communication Deta...
Well spotted! While you are correct that we are no longer able to offer a connection set up with Braintree, we do still have some users who have it connected from the time it was an option. For thi...
Richard, thanks for your post! The best way to do this is to add Tags to your contacts. This way, you can create a special tag for business contacts, then filter your list to only show clients with...
Thank you for letting us know! We have updated the link
Thanks for following up! Unfortunately Thryv doesn't have any additional insight beyond what is provided by Yext. The best way to stay informed on this is to follow Yext's Status Board
Our customer support team is available 24/7 by online chat, phone, or email
New postOur customer support team is available 24/7 by online chat, phone, or email