Using Tags to direct Announcements
We are new to Thryv, but want to leverage the use of multiple Tags to target announcements to specific groups. In the Client field we can make use of "and/or" commands under the Advanced options for Tag sorting to narrow our client group down very specifically. But when using multiple Tags for sorting clients in Marketing >Announcements, there is is no "and/or" option; Its just "or"! Is there a way to filter with TAG1 "and" TAG2 when selecting who will receive the announcement?
-
Official comment
Great question Elizabeth! We don't currently have the feature to use "and" logic when using tags for announcements, but there is a way to accomplish this. Meanwhile, we will add this request to our Feedback Center for consideration.
As you mentioned, you can use the clients screen to create the list by using Advanced Filters to create a list of clients who have TAG1 and TAG2. Then, when you have that list created, you can add a 3rd tag, something like "TAG1+TAG2" to all of these clients in bulk by clicking Select>All>Add Tags
Finally, send your campaign to the newly created tag, and it will only go to the list of clients who have TAG1 and TAG2
Thanks for your question, if you run into anything else, leave an additional comment!
Comments
1 comment