Product Success Team

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Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

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Activity overview

Latest activity by Product Success Team
  • Product Success Team commented,

    Thanks for your question Vivian! There isn't a current export function in Business Center, but we have received this as a feature request before. We will add you to the request in our Feedback Cent...

  • Product Success Team commented,

    Matthew, yes we are able to help with this. We've verified on our end that your account is not locked. However we need to know more, are you able to provide the exact error message you receive when...

  • Product Success Team commented,

    Official comment

    Katelyn thank you for the great feedback!! We have gotten those guides created!Pro Editor - Image Library - Article about organizing/navigating the Image library  Add An Image to Your Pro Editor Li...

  • Product Success Team created an article,

    Add an Image to Your Pro Editor Library

    The Pro Campaign Editor in the Marketing tab contains it's own library of images for you to use in your text/email campaigns. You are able to create a library of images so that you can easily inser...

  • Product Success Team created an article,

    Pro Editor - Image Library

    The Pro Campaign Editor in the Marketing tab contains it's own library of images for you to use in your text/email campaigns. You are able to create a library of images so that you can easily inser...

  • Product Success Team created an article,

    Send All Business Center Notifications to Additional Email Addresses

    While your staff can control their individual notifications for their accounts, you may want all notifications that the main admin receives to go to multiple staff members, or a secondary email add...

  • Product Success Team commented,

    Brenda thank you for your post! In Australia, you are able to send and receive SMS messages by connecting the Calls channel. This will assign a number to your business to use to make and receive ph...

  • Product Success Team commented,

    Hello Katelyn, here is some information you can pass to your client!Their video did succesfully upload to YouTube, it uploaded as a Short instead of a normal video. This happens when the video is u...

  • Product Success Team commented,

    Katelyn you asked, we listened!! Thanks for requesting these help materials, we had these guides created Add Saved Hashtags and Build a Hashtag Library Add a Saved Hashtag to a Social Post If there...

  • Product Success Team created an article,

    Add a Saved Hashtag to a Social Post

      This guide will show you how to use a hashtag from your saved library. If you need a guide to creating a saved hashtag and building your hashtag library, Click Here 1. Start your post as norma...