Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!
Product Success Team created an article,
Upgrade to add more minutes to Calls Minutes can be added to Calls a la carte without upgrading your Command Center Plan Command Center 1. Click on Settings 2. Click on Calls ...
Product Success Team created an article,
Create a New Google Business Profile # Go to www.google.com/business 1. Click on Manage now 2. Enter your Business Name and select "Create a business with this name" *Note: Google w...
Product Success Team created an article,
What is profile suspension? A suspension can occur when Google has determined that a business profile has violated their Google Business Profile (GBP) guidelines. When a profile is suspended, it is...
Product Success Team created an article,
Capture Leads from Facebook in your Business Center Inbox # Business Center 1. Click on Client Portal 2. Locate Create Direct Links and click on Create 3. Select Contact fr...
Product Success Team created an article,
Update the Default Primary Staff Member Assigned to Incoming Clients Select the staff member who will receive by default all incoming contact details, documents and payments from new clients. This...
Product Success Team created an article,
Make a Phone Call from the Command Center Mobile App # Command Center | Mobile App 1. Click the Menu icon on the top left of the screen 2. Select Command Center to see the drop dow...
Product Success Team created an article,
Make a Phone Call from your Desktop/Laptop # Command Center | Inbox 1. Click on Calls 2. Click on Dialpad to dial a phone number or select an existing contact 3. Enter the ph...
Product Success Team created an article,
Activate Your Call Notifications for Desktop and Mobile # Command Center | Inbox 1. Click on Settings 2. Click on Notifications 3. Select the Notifications yo...
Product Success Team created an article,
See Available Voicemails and Transcriptions # Command Center | Inbox 1. Click on Voicemail… 2. Select the Voice mail "play" icon to listen to the Voicemail 3. To view the...
Product Success Team created an article,
Activate Do Not Disturb to send calls to Voicemail # Command Center | Inbox 1. Click on Settings from the main menu 2. Click on Calls 3. Toggle on the Do Not Disturb. You...
Our customer support team is available 24/7 by online chat, phone, or email