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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3264
  • Last activity January 12, 2026 19:18
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Adding notes to Estimates or Invoices

    Thanks for your post Katelyn! We have created those guides for you!Add a Note When Sending an Invoice Add a Nite When Sending an Estimate Feel free to share these with your customers. If there is a...

    • View comment
    • Product Success Team
    • August 07, 2024 21:07
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™ Integrations
    3. Multi-User Mode in QB

    Hello Denise! Thanks for your questionOur connection with QuickBooks only works when QuickBooks is in single user mode. If any other Thryv users have found creative workarounds, or would like to le...

    • View comment
    • Product Success Team
    • July 30, 2024 16:27
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Editing Estimate Post Deposit

    Hey there Peter! Great question! Here is what I think is tripping up the client: Once their customer pays a deposit on the estimate, it is automatically considered approved. An approved estimate ca...

    • View comment
    • Product Success Team
    • July 22, 2024 20:44
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. How prospects see my availability?

    Great question Steve! You are able to control this by navigating to Settings>Availability & Calendar>General Availability *Note: Make sure you've also enabled online booking under Settings>Booking ...

    • View comment
    • Product Success Team
    • July 20, 2024 19:41
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Can I put “zoom call” in LOCATION and if so how?

    Yes, Steve this is possible. In fact, lots of clients do this!When selecting the location for your appointment (or service if you're adding a service in settings. Select Other for your location. Th...

    • View comment
    • Product Success Team
    • July 20, 2024 19:36
    • 0 votes
    1. Community
    2. General Q&A
    3. Posting to social

    Thanks for your post! You are correct, we've made a massive upgrade to our Social offering. While change can sometimes be overwhelming, we really think this is something you're going to love! In ad...

    • View comment
    • Product Success Team
    • July 19, 2024 20:33
    • Edited
    • 0 votes
    1. Community
    2. General Q&A
    3. pixel

    Hey there Tenele! There should not be any issues on a Pixel device, we make sure that Pixel devices are included when we perform QA on all our products!

    • View comment
    • Product Success Team
    • July 18, 2024 17:51
    • Edited
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. A single check covering multiple invoices

    of course! If they have additional questions you or they can log in and leave a comment here. Thanks for posting as I'm confident many users will benefit from this post!

    • View comment
    • Product Success Team
    • July 18, 2024 13:21
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. changing client billing info after approval

    Great question AG$. Technically what is going on here is that when an estimate converts to an invoice is when new information on the client card will change. Going from draft to approved within est...

    • View comment
    • Product Success Team
    • July 17, 2024 13:06
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Push Notifications to Staff for Appointments Scheduled Internally

    Kennedy thanks for your post! This is a request I've heard before. One way we've seen business owners solve for this is to ensure that staff members have an email app on their phone that gives push...

    • View comment
    • Product Success Team
    • July 17, 2024 12:07
    • 0 votes
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