A single check covering multiple invoices
My client received a check from their customer as advance payment to be applied to several future invoices. When she records the payment, she finds only that the entire payment can be applied to a single future invoice. Any ideas of a work-around for this situation?
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THOMAS thanks for your question! To help clarify, have these invoices already been created with a future date? Or are they hypothetical invoices that might be created in the future?
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I'm not certain but I do not believe the future invoices have been created. I can check with the client if needed.
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Hi THOMAS based on your comments I understand that your client received a physical paper check for the advanced payment of multiple invoices. I recommend to utilize the Record Payment (cash/check/other) option on each of the invoices and add their desired reference information such as check number or other relevant details. Here's a walk through to follow for recording a payment on an invoice.
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THOMAS in addition to the workaround posted (which would mark all invoices paid and link them by using the check number in the reference number) it sounds like what your client is really looking for is to have a credit balance sit on the account, which is not currently a supported feature. However, we do have a request for it in our feedback center. I have added you to the request, which counts as a vote in its favor and ensures you are notified if this feature is added to our roadmap.
If any other Thryv users would also like to vote for this request, sign in and leave a comment here to do so!0 -
Thank you for the additional information which I will pass on to my client.
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of course! If they have additional questions you or they can log in and leave a comment here. Thanks for posting as I'm confident many users will benefit from this post!
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