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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3264
  • Last activity January 12, 2026 19:18
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
    1. Community
    2. Thryv Business Center™
    3. Tracking Your Contract/Project

    Yes! Business Center does this by using Statuses for the client (remember that client could be Job, Property, Account, Pet, depending on your setup). Here is an example of a status on the client ca...

    • View comment
    • Product Success Team
    • July 17, 2024 12:00
    • Edited
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. A single check covering multiple invoices

    THOMAS in addition to the workaround posted (which would mark all invoices paid and link them by using the check number in the reference number) it sounds like what your client is really looking fo...

    • View comment
    • Product Success Team
    • July 17, 2024 11:47
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. A single check covering multiple invoices

    THOMAS thanks for your question! To help clarify, have these invoices already been created with a future date? Or are they hypothetical invoices that might be created in the future? 

    • View comment
    • Product Success Team
    • July 16, 2024 21:14
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Tell if a client has looked at an invoice

    Great question Kathy! Currently there isn't a way to notify when a client has viewed an invoice. This is a feedback request we've received before and we do have an open request for it in our feedba...

    • View comment
    • Product Success Team
    • July 10, 2024 22:36
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Can I run reports by "projects"-won- lost- pending status or by tags, or by address? "filters" "columns"

    I would recommend setting up one or more views for this in the new client screen.  Provided that you are using custom statuses for each stage in the lead pipeline, click on columns and drag Status ...

    • View comment
    • Product Success Team
    • July 10, 2024 17:32
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. How Can I View History

    Thanks for your post Lynn! So what should be happening here when you click on View History is a list of the appointments and dates that have already been credited to this package. It should look so...

    • View comment
    • Product Success Team
    • July 08, 2024 18:47
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. BC iPad side menu

    Hello Jason! I'm happy to report that our team has pushed a fix for the iPad issue. You should no longer encounter this error. If you do, please leave a comment here!

    • View comment
    • Product Success Team
    • July 03, 2024 16:11
    • 0 votes
    1. Community
    2. Thryv Marketing Center™
    3. Social Calendar

    Also Bobby in regards to the email notification, this was last sent as an inbox notification on April 25, which should also trigger an email to your staff account as well. I think what may be confu...

    • View comment
    • Product Success Team
    • July 02, 2024 13:24
    • 0 votes
    1. Community
    2. Thryv Marketing Center™
    3. Social Calendar

    Hey there Bobby, thanks for your post! Quick question, are you clicking this button here to reschedule the post?   This button edits the entire schedule, not just the individual post.I think what ...

    • View comment
    • Product Success Team
    • July 02, 2024 13:22
    • 0 votes
    1. Community
    2. ThryvPay®
    3. Card reader issue? Two rapid flashing green light.

    Todd, I understand our support team was able to get ahold of you and provide some preliminary troubleshooting steps. Did this resolve the issue for you or are you still having trouble?

    • View comment
    • Product Success Team
    • June 28, 2024 20:46
    • 0 votes
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