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4 comments

  • Bobby
    Budding Conversationalist
    Likable
    Conversation Starter

    I also never received a email in thryv saying that you have new posts 

    1
  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Hey there Bobby, thanks for your post! Quick question, are you clicking this button here to reschedule the post?

     

    This button edits the entire schedule, not just the individual post.

    I think what is tripping you up is that Thryv generated content comes in the form of a post schedule as opposed to a series of individual posts. Posts that are included in a post schedule can not be rescheduled individually. What you would need to do to reschedule a post is skip that post in the schedule, then grab the post from your content library and schedule a new date for it.

    It may sound complicated at first, but we have a special guide for this process that makes it pretty simple. Try this and let us know if you run into any issues, thanks for your post!

    0
  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Also Bobby in regards to the email notification, this was last sent as an inbox notification on April 25, which should also trigger an email to your staff account as well. I think what may be confusing here is that we have switched to scheduling these quarterly (they are no longer monthly). The advantage to this is that you now get more posts scheduled with each notification and only have to review your posts 4 times per year (instead of 12). Hope this helps, let us know if you run into anything else, thank you!

    0
  • Christina Rodriguez
    Thryv Moderator

    Hi Bobby!

    I added the ability to individually reschedule a post that is part of a content schedule as a request in our Feedback center. I added you on to the request so that it counts as a vote in favor of us developing this request and ensures you are notified of updates about it, including when it is added to our roadmap.

    Also, if there are any other users who would like to be added to this request, feel free to comment below and we can add you on too :)

    0

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