1. Community
2. Social Media
3. workspace frozen

Hey Christian, Im sorry to hear about the issue you're having! Could you confirm if clearing cache and cookies (for all time), closing the browser, then re-login in helps at all? If you need any he...

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• Christina Rodriguez
• March 30, 2026 16:00
• 0 votes

1. Community
2. General Q&A
3. When will SMS messaging be available?

Hi there! While I dont have a date on this specifically, we do have this on our roadmap and are working on having it implemented in the future. I have added you to the request about this in our Fee...

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• Christina Rodriguez
• March 17, 2026 16:24
• 0 votes

1. Community
2. Staff & Administration
3. Clients scheduling

Hi Jody, Im so sorry to hear about the scheduling issue. Have you been seeing this happen with all clients or is it for specific services? Thank you!

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• Christina Rodriguez
• March 09, 2026 18:10
• 0 votes

1. Community
2. Payments
3. Setting up a QR code for payment within my business or reviews

Hi Thomas, Unfortunately, we are unable to generate QR codes at this time. However, if you have an existing one that you would like to have added to your site, we can definitely assist with that re...

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• Christina Rodriguez
• February 23, 2026 22:05
• 0 votes

1. Community
2. General Q&A
3. Thryv pay tax document

Hey Alex, Tax forms are typically sent via email (or mailed if electronic delivery wasnt authorized). If you arent seeing that you received this, please contact our team at 844.998.4798 for immedia...

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• Christina Rodriguez
• February 23, 2026 20:33
• 0 votes

1. Community
2. General Q&A
3. Live Help

We do accept any cards issued by Visa, Mastercard, Discover and AMEX (including debit cards). I recommend getting in touch with the ThryvPay team to review the clients who are having issues with pr...

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• Christina Rodriguez
• February 23, 2026 20:24
• 0 votes

1. Community
2. General Q&A
3. Live Help

Hi Kris, I'm sorry to hear about the issue you are experiencing. I am not seeing any reported issues with Live chat being accessible on my end and should be available now. When you try to access it...

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• Christina Rodriguez
• February 23, 2026 17:53
• 0 votes

1. Community
2. General Q&A
3. followup requests

Hey Robert -  Are you referring to the automatic follow up messages after you complete an appointment? If so, that can be changed under Settings > Auto Client Messages. I have a guide here that sho...

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• Christina Rodriguez
• February 23, 2026 17:38
• 0 votes

1. Community
2. Social Media
3. Narrow

Hey David! I recommend getting in touch with our Social team for assistance on making changes to your Thryv Social Posts. They can be reached at 844.998.4798. Thank you!

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• Christina Rodriguez
• February 06, 2026 16:17
• 0 votes

1. Community
2. Website & Landing Pages
3. ReName

Hi David, If you need any help with website changes, our Thryv Support team can assist at 844.998.4798 or support@thryv.com. They would just need to know the specific changes you need and in what a...

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• Christina Rodriguez
• February 06, 2026 16:10
• 0 votes