Christina Rodriguez commented,
Hi Jon, It looks like the campaigns were blocked due to a previous campaign having a high bounce rate. What does this mean? To put it simply, it means too many emails you have sent "bounced." A Bou...
Christina Rodriguez commented,
Hi Justin, Sure thing! I'll link our guides on how to add the video to your site, as well as sharing it through social posts: Add the video through the site editor - Link to guide Sharing the vi...
Christina Rodriguez commented,
Hey Trevin, I am sorry to hear about the issue with your website. I looked at your account and saw our URL Management team confirmed that your domain is with another company. They sent out an email...
Christina Rodriguez commented,
Hey Christian, Im sorry to hear about the issue you're having! Could you confirm if clearing cache and cookies (for all time), closing the browser, then re-login in helps at all? If you need any he...
Christina Rodriguez commented,
Hi there! While I dont have a date on this specifically, we do have this on our roadmap and are working on having it implemented in the future. I have added you to the request about this in our Fee...
Christina Rodriguez commented,
Hi Jody, Im so sorry to hear about the scheduling issue. Have you been seeing this happen with all clients or is it for specific services? Thank you!
Christina Rodriguez commented,
Hi Thomas, Unfortunately, we are unable to generate QR codes at this time. However, if you have an existing one that you would like to have added to your site, we can definitely assist with that re...
Christina Rodriguez commented,
Hey Alex, Tax forms are typically sent via email (or mailed if electronic delivery wasnt authorized). If you arent seeing that you received this, please contact our team at 844.998.4798 for immedia...
Christina Rodriguez commented,
We do accept any cards issued by Visa, Mastercard, Discover and AMEX (including debit cards). I recommend getting in touch with the ThryvPay team to review the clients who are having issues with pr...
Christina Rodriguez commented,
Hi Kris, I'm sorry to hear about the issue you are experiencing. I am not seeing any reported issues with Live chat being accessible on my end and should be available now. When you try to access it...
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