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Christina Rodriguez

Thryv Moderator
Streamline Your Customer Experience with the Client Portal
Master the Pro Campaign Editor
ThryvPay: Advanced
Getting Started with ThryvPay
+13 more
  • Total activity 556
  • Last activity February 23, 2026 22:05
  • Member since February 07, 2024 17:39
  • Activity overview
  • Badges (17)
  • Articles (1)
  • Posts (0)
  • Comments (231)
  • Activity overview
  • Badges (17)
  • Articles (1)
  • Posts (0)
  • Comments (231)

Activity overview

Latest activity by Christina Rodriguez
  • Christina Rodriguez commented, February 23, 2026 22:05

    1. Community
    2. Payments
    3. Setting up a QR code for payment within my business or reviews

    Hi Thomas, Unfortunately, we are unable to generate QR codes at this time. However, if you have an existing one that you would like to have added to your site, we can definitely assist with that re...

    • View comment
    • Christina Rodriguez
    • February 23, 2026 22:05
    • 0 votes
  • Christina Rodriguez commented, February 23, 2026 20:33

    1. Community
    2. General Q&A
    3. Thryv pay tax document

    Hey Alex, Tax forms are typically sent via email (or mailed if electronic delivery wasnt authorized). If you arent seeing that you received this, please contact our team at 844.998.4798 for immedia...

    • View comment
    • Christina Rodriguez
    • February 23, 2026 20:33
    • 0 votes
  • Christina Rodriguez commented, February 23, 2026 20:24

    1. Community
    2. General Q&A
    3. Live Help

    We do accept any cards issued by Visa, Mastercard, Discover and AMEX (including debit cards). I recommend getting in touch with the ThryvPay team to review the clients who are having issues with pr...

    • View comment
    • Christina Rodriguez
    • February 23, 2026 20:24
    • 0 votes
  • Christina Rodriguez commented, February 23, 2026 17:53

    1. Community
    2. General Q&A
    3. Live Help

    Hi Kris, I'm sorry to hear about the issue you are experiencing. I am not seeing any reported issues with Live chat being accessible on my end and should be available now. When you try to access it...

    • View comment
    • Christina Rodriguez
    • February 23, 2026 17:53
    • 0 votes
  • Christina Rodriguez commented, February 23, 2026 17:38

    1. Community
    2. General Q&A
    3. followup requests

    Hey Robert -  Are you referring to the automatic follow up messages after you complete an appointment? If so, that can be changed under Settings > Auto Client Messages. I have a guide here that sho...

    • View comment
    • Christina Rodriguez
    • February 23, 2026 17:38
    • 0 votes
  • Christina Rodriguez commented, February 06, 2026 16:17

    1. Community
    2. Social Media
    3. Narrow

    Hey David! I recommend getting in touch with our Social team for assistance on making changes to your Thryv Social Posts. They can be reached at 844.998.4798. Thank you!

    • View comment
    • Christina Rodriguez
    • February 06, 2026 16:17
    • 0 votes
  • Christina Rodriguez commented, February 06, 2026 16:10

    1. Community
    2. Website & Landing Pages
    3. ReName

    Hi David, If you need any help with website changes, our Thryv Support team can assist at 844.998.4798 or support@thryv.com. They would just need to know the specific changes you need and in what a...

    • View comment
    • Christina Rodriguez
    • February 06, 2026 16:10
    • 0 votes
  • Christina Rodriguez commented, February 03, 2026 16:02

    1. Community
    2. Social Media
    3. cant get social acct to refresh

    Hi Gene, Are you receiving an error when trying to refresh it or is it not responding at all? Thank you!

    • View comment
    • Christina Rodriguez
    • February 03, 2026 16:02
    • 0 votes
  • Christina Rodriguez commented, February 02, 2026 21:32

    1. Community
    2. General Q&A
    3. 1099 address

    Hey Tad! I recommend getting in touch with Client Care on this, they can be reached at 844.998.4798. They handle billing and most tax related questions. Thank you!

    • View comment
    • Christina Rodriguez
    • February 02, 2026 21:32
    • 0 votes
  • Christina Rodriguez commented, February 02, 2026 21:01

    1. Community
    2. General Q&A
    3. Error

    Hey there! Totally understand and its definitely a weird situation. The main issue is that your email server is not consistently delivering the emails from our system to you, which is why we would ...

    • View comment
    • Christina Rodriguez
    • February 02, 2026 21:01
    • 0 votes

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