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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3264
  • Last activity January 12, 2026 19:18
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. estimate customization

    Great question Austin! While the client name is a required field, you can add billing address, business name, and any other client card field as well. To accomplish this, navigate to Settings>Payme...

    • View comment
    • Product Success Team
    • March 06, 2024 14:15
    • 0 votes
    1. Thryv Business Center™
    2. ...
    3. Website Widgets
    4. Direct Client Portal call-to-action link

    Thanks for pointing this out! We have updated the link

    • View comment
    • Product Success Team
    • February 27, 2024 16:38
    • 0 votes
    1. Thryv Business Center™
    2. ...
    3. Payments Received
    4. How To Export All Payments in a Given Time Period

    Thank you! We have added the link to help our users!

    • View comment
    • Product Success Team
    • February 27, 2024 14:37
    • 0 votes
    1. Thryv Business Center™
    2. ...
    3. Documents Overview
    4. Documents Overview

    Thanks for pointing this out! We have update the link to the new section page!

    • View comment
    • Product Success Team
    • February 27, 2024 14:20
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Who sees announcements?

    Of course! If you ever have another question, OR a tip or trick for your fellow Thryvers, make another post here!

    • View comment
    • Product Success Team
    • February 27, 2024 02:33
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. New Social it is asking Please choose a valid timezone under Brand Settings

    Kay and Sebastian, thank you both for your valuable feedback! We have streamlined this process to make it more visible to users. To update the time zone, you can now go to Social>Settings Icon>Bran...

    • View comment
    • Product Success Team
    • February 22, 2024 21:23
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Will connecting Stripe import the contacts into Thryv?

    Great question Elizabeth! As of right now this functionality is only featured with Square. However, if Stripe offers users the ability to export their contacts to a spreadsheet, a user could import...

    • View comment
    • Product Success Team
    • February 22, 2024 21:01
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. still can't gain access to new social

    Thank you for your report Alan! We have determined that there are certain limitations with test accounts provisioned to employees. We have resolved the issue with your account, however this is not ...

    • View comment
    • Product Success Team
    • February 22, 2024 20:55
    • 0 votes
    1. Thryv Business Center™
    2. ...
    3. Business Settings
    4. My Business Settings

    Thanks for letting us know, we have updated the screenshot!Quick point of clarification, the terms "Jobs" or "Clients" both are correct, as this is actually a setting you can configure in your acco...

    • View comment
    • Product Success Team
    • February 22, 2024 16:44
    • 0 votes
    1. Thryv Business Center™
    2. ...
    3. Hub by Thryv Videos
    4. Video: Hub by Thryv® - Submitting Issues & Feedback

    Thanks! We have updated the link to the new section page!

    • View comment
    • Product Success Team
    • February 22, 2024 16:19
    • 0 votes
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