Skip to main content
Thryv Help Center home page

Support Center

  • Visit us at Thryv.com
  • Sign in
  • Sign in
  • Submit a request
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3265
  • Last activity January 12, 2026 19:18
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (3)
  • Articles (1240)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (3)
  • Articles (1240)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Multiple recipients for Invoicing

    Great question Moe! I'm happy to let you know that this is currently possible. When creating your invoice, click on the "Bill To" drop-down, and then click on "Add Recipients." This will allow you ...

    • View comment
    • Product Success Team
    • January 03, 2024 16:01
    • 0 votes
    1. Community
    2. Thryv Marketing Center™
    3. Listings Management Issues

    Thanks for following up. At this time we are still investigating the Yext integration based on the comments you had mentioned. Thank you for submitting your feedback in the feedback center! We will...

    • View comment
    • Product Success Team
    • December 21, 2023 19:51
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Exclude clients based on a tag for emails

    Andrew, I'm happy to let you know that the Google Sheets integration is here. At launch, it is a 1-way sync from Sheets to Business Center, and it can only add information, not remove it, which mea...

    • View comment
    • Product Success Team
    • December 21, 2023 17:14
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. print

    Great question Dain! This feature is currently under construction, and should be available in the near future! We will make sure that you're added to the feedback request for this so you are notifi...

    • View comment
    • Product Success Team
    • December 21, 2023 14:24
    • 0 votes
  • Official comment
    1. Community
    2. General Q&A
    3. Operating systems or Browser system requirements for a PC and Mac

    Great question Elizabeth! Strictly speaking, there are only browser requirements. Chrome is the recommended browser to use our products, while Firefox and Safari are also supported. None of our pro...

    • View comment
    • Product Success Team
    • December 20, 2023 15:52
    • 0 votes
    1. Community
    2. ThryvPay®
    3. ThryvPay Issue

    Mia, Thanks again for your post. After investigating, it appears that the issue is that these customers clicked on the link from the Facebook app on their phone, and were therefore brought to the p...

    • View comment
    • Product Success Team
    • December 19, 2023 18:40
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. DNS setting

    Hello Judy, our team has made a change to your DNS settings, and your email should now be working. We've just sent you a test email, let us know if it's working now!Update: We are glad to hear this...

    • View comment
    • Product Success Team
    • December 15, 2023 17:26
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Campaigns temporarily on hold

    Hi Shay! Thanks for your post!After reviewing your account, your campaigns have been placed on hold because your Bounce Rate has been exceeded. It looks like your automated campaign titled "New Lea...

    • View comment
    • Product Success Team
    • December 15, 2023 15:35
    • Edited
    • 0 votes
    1. Community
    2. Thryv Marketing Center™
    3. DNS setting

    Thank you for letting us know! We will alert our URL team to this, and if we need anything to you we will be sure to reach out. We'll also post here when the issue is resolved

    • View comment
    • Product Success Team
    • December 15, 2023 14:56
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. Exclude clients based on a tag for emails

    Great question! The initial release will be a 1-way sync from Google Sheets to Thryv. There are updates including a 2 way sync on the roadmap afterwardWhile it is 1 way, you would still be able to ...

    • View comment
    • Product Success Team
    • December 14, 2023 18:03
    • 0 votes
  • « First
  • ‹ Previous
  • Next ›
  • Last »

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

New post
Thryv Blog Thryv Blog

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

  • Live Chat

    Chat Now

  • Email us

    support@thryv.com

  • Call us USA/CAN

    844-99-THRYV

  • Call us AUS

    1800-468-4798

  • About Us

  • Contact Us
  • Terms of Use
  • Privacy Policy
  • International Partnerships
  • Thryv Blog
  • Testimonials

2200 West Airfield Dr.
Grapevine, TX 75261

© 2025 Thryv, Inc. All rights reserved.