We have 2 services for a client (L. Hiers), when sending a payment link, the client can only pay for the services separately (while incurring 2 service fees). What is the best practice in this sc...
We would like to increase our prices. Do we need to create new items at the new price? How about for packages (items in the package have not changed, just the price)? Thank you, Lynn
Good day, I have noticed that some appointments are confirmed and others are not. I want all appointments to be confirmed by the student. Thank you, Lynn
When trying to reconcile assigned payments, but no open payment requests are found, could you let me know what can be done? Thank you, Lynn
When we schedule an event (for multiple clients), how can we add a note for our employees? The event is at 12:30 pm. Within this appointment, there are 3 clients with appointments at different time...
One client had a Road Test Only package, but it was rescheduled to another date. The credit was refunded so it could be used for the rescheduled appointment, but when the new appointment was made i...
We have an overdue amount of $5,285, and I ran a report to review these outstanding balances. I noticed one client in particular has an outstanding balance of $330 for a package that was eventu...
We want to eliminate writing receipts for our clients while our instructors already use thryv. The receipts are for lessons completed (or canceled in less than 24 hours), payments collected, and re...
Hello, There are 2 blocked-off time slots (instructor time off) on August 20th, but they were listed under bookings (these do not usually show up here), and there was an appointment under booking...
While updating the messaging in several appointments, I noticed an appointment was scheduled, but could not be redeemed (not part of the package). I clicked on the package link to view the history ...
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