Skip to main content
Thryv Help Center home page

Support Center

  • Visit us at Thryv.com
  • Sign in
  • Sign in
  • Submit a request
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3388
  • Last activity May 15, 2026 18:29
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (4)
  • Articles (1429)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (4)
  • Articles (1429)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
    1. Community
    2. Payments
    3. ThryvPay/Thryv Pay Finance

    Great question Kari! Yes you are correct, ThryvPay is only available with a Thryv Business Center subscription

    • View comment
    • Product Success Team
    • August 26, 2025 13:06
    • 0 votes
    1. Community
    2. General Q&A
    3. How to find the seo and meta description settings,

    Thanks for your post Desiree! We have made the necessary changes to your account to enable this feature. You may need to log out and back in if you don't see it right away

    • View comment
    • Product Success Team
    • August 24, 2025 13:37
    • 0 votes
    1. Community
    2. CRM & Pipelines
    3. tech help

    Hello there! Do you mean the Clients tab is missing from your navigation, or do you mean that clients and their contact information have disappeared?

    • View comment
    • Product Success Team
    • August 21, 2025 23:36
    • 0 votes
    1. Community
    2. General Q&A
    3. Want help making changes to my website

    Great question Victoria! You can reach our website modification team at webmaintenance@thryv.com or call at 844-998-4798, option 3. Designers are available on-demand between 8am and 7pm CDT, Monday...

    • View comment
    • Product Success Team
    • August 21, 2025 13:07
    • 0 votes
    1. Community
    2. Payments
    3. How can I install WordPress on domain?

    Great! For this you will need to contact our URL Management team at 844-998-4798  and they will be able to assist you.

    • View comment
    • Product Success Team
    • August 20, 2025 20:47
    • 0 votes
    1. Community
    2. Social Media
    3. Add a SECOND Google Business Listing to my Marketing Center

    Great question Rhonda! Thryv Marketing Center is envisioned as a single-location solution. Each Thryv Marketing Center account can only connect to one listing profile, which means there is not a wa...

    • View comment
    • Product Success Team
    • August 20, 2025 13:58
    • 0 votes
    1. Community
    2. Payments
    3. Why don't I have the ability to do a partial refund?

    Great question Nicole! The answer is that this functionality is not supported with Braintree. Support for Braintree is retired by Thryv, though users who already had it connected (such as yourself)...

    • View comment
    • Product Success Team
    • August 18, 2025 20:57
    • 0 votes
    1. Community
    2. Payments
    3. How can I install WordPress on domain?

    Thanks for your post Tom, can you clarify what you're trying to accomplish? WordPress is a separate software from Thryv, it is website builder. Therefore building a WordPress website in Thryv would...

    • View comment
    • Product Success Team
    • August 18, 2025 17:10
    • 0 votes
    1. Community
    2. Payments
    3. Credit card fees

    Hey there Melinda! Here is a handy chart showing the processing fees for each payment processor that can connect to Thryv Business Center. Click Here for the full article comparing payment processo...

    • View comment
    • Product Success Team
    • August 14, 2025 13:52
    • 0 votes
    1. Community
    2. Staff & Administration
    3. Staff

    Thanks for your post Melissa! We did confirm that Joyce is the default assignee and should be receiving new inquiries going forward. Any customers previously added still need to be assigned to her ...

    • View comment
    • Product Success Team
    • August 14, 2025 13:48
    • 0 votes
  • « First
  • ‹ Previous
  • Next ›
  • Last »

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

New post
Thryv Blog Thryv Blog

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

  • Live Chat

    Chat Now

  • Email us

    support@thryv.com

  • Call us USA/CAN

    844-99-THRYV

  • Call us AUS

    1800-468-4798

  • About Us

  • Contact Us
  • Terms of Use
  • Privacy Policy
  • International Partnerships
  • Thryv Blog
  • Testimonials

2200 West Airfield Dr.
Grapevine, TX 75261

© 2026 Thryv, Inc. All rights reserved.