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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3264
  • Last activity January 12, 2026 19:18
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (3)
  • Articles (1239)
  • Posts (21)
  • Comments (496)

Comments

Recent activity by Product Success Team Recent activity Votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. Connecting GMB to Marketing Center

    Hey there, thanks for the feedback! If you follow that link again, we have updated and expanded this step-by-step guide to include the full process of connecting your GBP to Marketing CenterLet us ...

    • View comment
    • Product Success Team
    • June 28, 2024 15:55
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. Recommendations - Time Limit?

    Great question Chyna! Recommendations in Marketing Center expire after 7 days

    • View comment
    • Product Success Team
    • June 26, 2024 17:00
    • 0 votes
    1. Community
    2. ThryvPay®
    3. Card reader issue? Two rapid flashing green light.

    Thanks for your post Todd! Our team is looking into this and we will follow up with you!

    • View comment
    • Product Success Team
    • June 26, 2024 16:25
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. add user in BC

    Thanks for your question Kari! A CC invite wouldn't tie up the user's email to be added in a separate BC. It would only become an issue if the recipient went all the way through and set up the CC o...

    • View comment
    • Product Success Team
    • June 18, 2024 16:52
    • 0 votes
    1. Community
    2. Thryv Business Center™ Integrations
    3. Website Widgets

    Great question Basil! Business Center widgets are not available with the DIY site, you would need to use the website add-on for Business Center plus, which comes with multiple pages and even more c...

    • View comment
    • Product Success Team
    • June 17, 2024 13:57
    • 1 vote
    1. Community
    2. Thryv Business Center™
    3. Campaign on temporary hold while we review flagged activity

    Hello Samantha, yes, we have unblocked your campaigns. You should be able to start sending campaigns again immediately!

    • View comment
    • Product Success Team
    • June 17, 2024 12:57
    • 0 votes
    1. Community
    2. Thryv Business Center™
    3. SMS NOT WORKING

    Hello Samantha and thank you for your post, as this is important to clarify. "Down" isn't quite the best word to describe this situation. Cell phone carriers have come out with new and constantly c...

    • View comment
    • Product Success Team
    • June 17, 2024 12:54
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Business Center™
    3. Recurring Invoicin

    Thanks for your post Anne! I believe you are referring to your previous post Here. If that is the case, while ThryvPay can do automatic scheduled payments as you were saying, what Basil suggested i...

    • View comment
    • Product Success Team
    • June 09, 2024 16:52
    • 0 votes
  • Official comment
    1. Community
    2. ThryvPay®
    3. ThryvPay Financing - How Your Customers Can Pay when sent the Request Payment - "Video"

    Hey there Jefe! Thank you for your question! Once their customer clicks on the button to apply for financing with Wisetack, the screens that follow are part of Wisetack's experience. So while we do...

    • View comment
    • Product Success Team
    • June 07, 2024 18:15
    • 0 votes
  • Official comment
    1. Community
    2. Thryv Marketing Center™
    3. Scheduled Social Posts

    Great question Basil! You are able to add categories in bulk. To do this, navigate to Content Library>Click the Gear Icon>Bulk Operations>Re-Categorize Content and from here you can add or take a w...

    • View comment
    • Product Success Team
    • June 03, 2024 20:26
    • 0 votes
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