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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3333
  • Last activity August 11, 2026 17:24
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (4)
  • Articles (1453)
  • Posts (21)
  • Comments (494)
  • Activity overview
  • Badges (4)
  • Articles (1453)
  • Posts (21)
  • Comments (494)

Articles

Recent activity by Product Success Team Recent activity Votes
  • Video: Using Thryv Reporting Center to Track Revenue and ROI in Thryv Business Center

    1. Marketing Analytics
    2. Thryv Reporting Center
    3. Thryv Reporting Center Overview

    This video applies to Thryv Business Center™ users who have access to Thryv Reporting Center™. This video does not cover how to set up Thryv Reporting Center or how to configure individual reports....

    • Product Success Team
    • May 28, 2026 16:16
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Maximize Team Efficiency with Seamless Report Sharing

    1. Keap
    2. Custom Reports

    Making smart decisions requires a holistic view of your entire business. You need to quickly share insights covering everything from website analytics and social activity to customer reviews and in...

    • Product Success Team
    • February 10, 2026 16:51
    • Updated
    • 0 followers
    • 0 comments
    • 2 votes
  • Keap New Email Builder vs Legacy Email Builder — Feature Comparison

    1. Keap
    2. Broadcasts and Text Marketing
    3. Broadcasts

    This article covers a feature comparison between the new Keap™ email builder and the legacy Keap email builder. Use this table to identify which features are available in each builder and to unders...

    • Product Success Team
    • June 23, 2026 16:54
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center, My Account, Thryv Reporting Center, and Thryv Workforce Center: Improved Help Button (Launch Date: 11/20/25)

    1. Release Notes
    2. Thryv Marketing Center™

    We are upgrading the in-app help button with a new look and feel that better matches the UI of our products and provides a streamlined experience.Native look and feelSmaller window, blocks less of ...

    • Product Success Team
    • November 25, 2025 19:28
    • 0 followers
    • 0 comments
    • 0 votes
  • New Email Builder vs. Legacy Email Builder: Feature Comparison

    1. Keap
    2. Broadcasts and Text Marketing
    3. Broadcasts

    Which Email Builder Should You UseThe new email builder is the current email builder available to all new accounts and free trial users. The new email builder includes several tools and features no...

    • Product Success Team
    • June 23, 2026 18:02
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Keap Legacy Email Builder Maintenance Plan

    1. Keap
    2. Broadcasts and Text Marketing
    3. Broadcasts

    This article covers the maintenance plan for legacy email builders in Keap™, including which features are no longer supported and where legacy email builders can still be found in the application.T...

    • Product Success Team
    • June 25, 2026 15:07
    • Updated
    • 0 followers
    • 0 comments
    • -1 votes
  • Update Email Automations for Authenticated Domain Sending in Keap Ultimate

    1. Keap
    2. Broadcasts and Text Marketing
    3. Deliverability

    This article covers how to update contact owners in Keap™ to comply with email domain authentication requirements from Google, Yahoo, and other email providers, including how to audit users for aut...

    • Product Success Team
    • June 24, 2026 13:45
    • Updated
    • 0 followers
    • 0 comments
    • -1 votes
  • Thryv Marketing Center: Lead Notifications  (Launch Date: 10/15/25)

    1. Release Notes
    2. Thryv Marketing Center™

    Get an email the moment a new lead comes in from a Yelp Request a Quote, a website form submission, or a missed call from your Enhanced Profile listing — so you can respond fast and win the busines...

    • Product Success Team
    • September 03, 2026 16:02
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • How to Protect Your Email ROI and Maintain Deliverability

    1. Keap
    2. Broadcasts and Text Marketing
    3. Deliverability

    Frequently Asked Questions About Email Deliverability and EngagementThe questions below cover common topics related to protecting your email sender reputation, understanding engagement metrics, and...

    • Product Success Team
    • June 24, 2026 13:03
    • Updated
    • 0 followers
    • 0 comments
    • 1 vote
  • Watch Out for Phishing Emails, Especially Around the Holidays

    1. Keap
    2. Broadcasts and Text Marketing
    3. Deliverability

    Phishing emails are designed to trick you into clicking harmful links or giving up personal info. We’ve seen a rise in phishing attempts around holidays, as scammers know you’re busy and may let yo...

    • Product Success Team
    • November 20, 2025 16:06
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
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