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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3405
  • Last activity July 15, 2026 13:35
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (4)
  • Articles (1449)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (4)
  • Articles (1449)
  • Posts (21)
  • Comments (496)

Articles

Recent activity by Product Success Team Recent activity Votes
  • Metrics Available in Partner Hub

    1. Grow
    2. Partner Tools

    Partner Hub surfaces a set of metrics designed specifically for managing a portfolio of client accounts. Some of these metrics are calculated differently than what you may see inside a client's ind...

    • Product Success Team
    • July 15, 2026 13:36
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • How to Use Partner Hub to Track Client Account Health

    1. Grow
    2. Partner Tools

    Why Partner Hub Matters for Your Client PortfolioManaging your portfolio of clients just got easier. Partner Hub is a roll-up reporting view built into your Keap app. It provides one place to see w...

    • Product Success Team
    • July 14, 2026 15:58
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Send Leads from Thryv to HubSpot Automatically

    1. Grow
    2. Integrations

    Every lead that comes into Thryv can now flow directly into HubSpot, automatically. When a prospect calls, fills out a form, or reaches out through your listings, Thryv captures and qualifies the l...

    • Product Success Team
    • June 24, 2026 14:02
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Customize Your Contact Record Layout by Team Role

    1. Grow
    2. CRM and Contacts

    Why Custom Contact Layouts Help Your Team Work BetterWhen your whole team works from the same type of contact record, the wrong fields create noise, and missing fields create mistakes. Custom Layou...

    • Product Success Team
    • June 11, 2026 16:09
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Keap: Customizing Contact Layouts and Using Inline Editing (Launched 6/10/2026)

    1. Release Notes
    2. Keap

    Every business uses contact data differently. With Custom Layouts, Admins can control which fields are visible and in what order based on a user's role. Inline Editing allows any user to update con...

    • Product Success Team
    • June 11, 2026 14:45
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center ®: AEO & SEO: AI Visibility Reporting (Launch Date: 6/1/26)

    1. Release Notes
    2. Thryv Marketing Center™

    Adding the AI Brand Visibility report to the AEO & SEO dashboard gives customers a single place to understand how discoverable their business is across the AI search landscape— not just traditional...

    • Product Success Team
    • June 11, 2026 13:08
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center: Social Tab Fast and Forward (Launch Date: 5/18/26)

    1. Release Notes
    2. Thryv Marketing Center™

    Three changes shipped together to improve the Social tab experience for all users.Faster load: Social tab now loads in under 1 second (was up to 30 seconds internationally)Smarter landing: Users no...

    • Product Success Team
    • June 11, 2026 13:05
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Business Center: QuickBooks Online Integration One-Time Sync (Launch Date: 5/18/26)

    1. Release Notes
    2. Thryv Business Center™

    The one-time sync feature for the Thryv Business Center QBO integration will be removed. Customers utilizing the QBO ongoing syncs are unaffected. Why: One-time syncs only capture a portion of the ...

    • Product Success Team
    • June 11, 2026 12:42
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center®: AI Business Descriptions (in AI Website Builder) (Launch Date: 4/22/26)

    1. Release Notes
    2. Thryv Marketing Center™

    Clients can now generate a business description with a single click, prefilling the Business Description field with AI-generated content that they can then edit as needed.Once a client starts the A...

    • Product Success Team
    • June 11, 2026 12:23
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Business Center ®: Online Presence Redesign (Launch Date: 4/9/26)

    1. Release Notes
    2. Thryv Business Center™

     The legacy text-heavy dashboard is being transformed into a modern, action-oriented experience that helps SMBs understand and activate their lead-capture tools with ease, shifting from technical c...

    • Product Success Team
    • June 11, 2026 12:21
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
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