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James Montgomery

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 98
  • Last activity January 09, 2026 19:48
  • Member since May 20, 2025 18:09

Hey there! I'm James — the newest member of the Thryv + Keap Product Success Team. Feel free to let me know how I can help!

  • Activity overview
  • Badges (3)
  • Articles (39)
  • Posts (0)
  • Comments (12)
  • Activity overview
  • Badges (3)
  • Articles (39)
  • Posts (0)
  • Comments (12)

Articles

Recent activity by James Montgomery Recent activity Votes
  • How to embed Public Forms on an external site

    1. Keap™
    2. Marketing
    3. Forms

    Your website is the front door to your business. But if a visitor has to leave your site or open their email app to contact you, you risk losing them at the finish line.By embedding Thryv Public Fo...

    • James Montgomery
    • January 09, 2026 16:52
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Create a Call to Action Button on a Wordpress Site using Keap

    1. Keap™
    2. Settings
    3. WordPress

    Using a Keap Public Form as a call-to-action lets you collect lead information directly from your WordPress site and send it straight into Keap. This creates a seamless experience for visitors whil...

    • James Montgomery
    • January 09, 2026 13:51
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • How To Capture Leads from Facebook using Keap

    1. Thryv Marketing Center™
    2. Social
    3. Social Media Management

    Adding a Keap public form to your Facebook Business Page lets you capture every lead directly from your page and send them straight into your Keap app. This ensures no inquiries are missed and allo...

    • James Montgomery
    • November 10, 2025 21:43
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • How To Add Videos to your Google Business Profile

    1. Thryv Marketing Center™
    2. Your Online Presence
    3. Google Business Profile

    Adding videos to your Google Business Profile is a great way to showcase your business and attract more customers. Videos allow potential customers to see your products, services, or location in a...

    • James Montgomery
    • November 07, 2025 21:27
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Bulk Opt-in Contacts

    1. Keap™
    2. Reports
    3. Email Reports

    Contacts that are added through plugins/integrations can be added as “Non-Marketable”. This is usually because a setting on the plugin/integration side wasn’t configured correctly. If this happens ...

    • James Montgomery
    • October 22, 2025 12:54
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Sent Email Tracker

    1. Keap™
    2. Reports
    3. Email Reports

    The sent email tracker report uses the email batch results to show the result of each contact record that was a part of a broadcast. This is the main report used when you go to Broadcasts and view ...

    • James Montgomery
    • August 14, 2025 12:25
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Email engagement report - how to setup search

    1. Keap™
    2. Reports
    3. Email Reports

    The email status search report will display a list of contacts based on their email status (i.e. bounce , opt-in , opt-out , etc.).  Each email address stored in Keap is assigned a status.  These s...

    • James Montgomery
    • September 08, 2025 20:32
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Email engagement report - manage status, tag open, and view reported spam

    1. Keap™
    2. Reports
    3. Email Reports

    The email status search report will display a list of contacts based on their email status (i.e. bounce, opt-in, opt-out, etc.). Here are the most used search criteria and an example of the results...

    • James Montgomery
    • October 08, 2025 10:51
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Email statuses explained

    1. Keap™
    2. Reports
    3. Email Reports

    In Keap, each email address stored in the system is assigned a status that helps manage communication preferences and compliance with email marketing regulations. Keap typically assigns statuses au...

    • James Montgomery
    • September 15, 2025 17:49
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Request a Domain Delist from Razor2

    1. Keap™
    2. Comms
    3. Deliverability

    Create a SourceForge account Access the Razor2 Support Page Create a Delist Request Ticket Next Steps If your domain has been flagged by Razor2, you can submit a delist request to resolve the i...

    • James Montgomery
    • June 10, 2025 16:54
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
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