Hey there! I'm James — the newest member of the Thryv + Keap Product Success Team. Feel free to let me know how I can help!
James Montgomery commented,
Hey Antony, Sorry to hear you’re running into this issue! I’ll be reaching out via email shortly to grab a few more details and take a closer look at what you’re seeing. Once I have that info, I’ll...
James Montgomery commented,
Hey Sara! Great question. Since you're using Thryv Marketing Center, you won't need to use the App Market to connect Google Analytics. Instead, you can add your Google Analytics information directl...
James Montgomery commented,
Hey Lori, Sorry to hear that! This functionality was deprecated some time ago, which unfortunately means there's no way to restore it. With that said, the workaround of syncing Business Center with...
James Montgomery commented,
Hey Karen, Great question. While there isn't a dedicated print option on the invoice/estimate screen, your technicians can still get a printed copy without sending it to the customer first! They'd ...
James Montgomery commented,
Hey there! When viewing an invoice inside of your Thryv account, you should have the option to "View Invoice". Screenshot attached below for example:Clicking "View Invoice" will open the invoice in...
James Montgomery commented,
Hey there, Thanks for reaching out! We're sorry to hear that you're having this issue. I'll be reaching out via email to gather some additional details, but in the meantime, here are a couple of qu...
James Montgomery commented,
Hey Laura, Good news, you can 100% remove an attachment from an estimate! Here's how: Navigate to the estimate in question Click the tri-dot (⋮) menu Select Edit Estimate Open the Attachment drop...
James Montgomery commented,
Hey Michele,Thanks for reaching out!The form will continue to show as Open until all parties have signed. Once everyone has signed, the status will automatically update!In the meantime, you can man...
James Montgomery commented,
Hey Danielle,Thanks for reaching out, and great question!Currently, there is not a way to schedule meetings that are unrelated to a client or account directly in Thryv.As a workaround, you can use ...
James Montgomery commented,
Hey Katie!I'd love to assist, but could use a little more context first. Are you looking to accept payments via Apple Pay?If so, you'll want to make sure the appropriate settings are enabled under ...
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