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James Montgomery

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 98
  • Last activity January 09, 2026 19:48
  • Member since May 20, 2025 18:09

Hey there! I'm James — the newest member of the Thryv + Keap Product Success Team. Feel free to let me know how I can help!

  • Activity overview
  • Badges (3)
  • Articles (39)
  • Posts (0)
  • Comments (12)
  • Activity overview
  • Badges (3)
  • Articles (39)
  • Posts (0)
  • Comments (12)

Articles

Recent activity by James Montgomery Recent activity Votes
  • Request a Domain Delist from Razor2

    1. Keap™
    2. Comms
    3. Deliverability

    Create a SourceForge account Access the Razor2 Support Page Create a Delist Request Ticket Next Steps If your domain has been flagged by Razor2, you can submit a delist request to resolve the i...

    • James Montgomery
    • June 10, 2025 16:54
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Appointments

    1. Keap™
    2. Automation
    3. Advanced Automations

    Keap's Advanced Automation Builder includes an Appointments goal to trigger or end automation when an appointment is booked, canceled, or rescheduled. With the Appointments goal, you can save time ...

    • James Montgomery
    • June 04, 2025 21:07
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Failed purchase

    1. Keap™
    2. Automation
    3. Advanced Automations

    Follow up on those incomplete purchases. Now you can create a sequence  that lets you trigger automation based on a failed purchase. You can set up the sequence to immediately send an email, apply ...

    • James Montgomery
    • October 16, 2025 17:20
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Tag Applied

    1. Keap™
    2. Automation
    3. Advanced Automations

    Tags are searchable labels that are used to segment contacts. They can be updated automatically as part of a sequence or be manually updated by an application user. Tags can be applied to individua...

    • James Montgomery
    • October 16, 2025 17:20
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Quote Status

    1. Keap™
    2. Automation
    3. Advanced Automations

    A Quote status goal can be achieved when a quote is: Sent = quote email is sent Viewed = quote is viewed online Accepted = quote is accepted  Click and Drag a goal onto the canvas Optional: Doub...

    • James Montgomery
    • October 16, 2025 17:20
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Email Link Clicked

    1. Keap™
    2. Automation
    3. Advanced Automations

    The links you add to sequence emails can be selected as goal methods. They are used to engage the reader, gauge their interest level, and can be used to transition them from one sequence to another...

    • James Montgomery
    • June 03, 2025 19:17
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Note Applied

    1. Keap™
    2. Automation
    3. Advanced Automations

    A note template is used to record a personal interaction or event related to an individual contact record. Note templates save time by reducing or eliminating manual follow-up changes. Note templat...

    • James Montgomery
    • July 11, 2025 13:20
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Task Completed

    1. Keap™
    2. Automation
    3. Advanced Automations

    Tasks that you add to a sequence can be used to satisfy a task completion goal. Once all the required tasks are complete, the goal is satisfied and the automation will continue. The task completion...

    • James Montgomery
    • June 03, 2025 16:32
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Opportunity Stage Moved

    1. Keap™
    2. Automation
    3. Advanced Automations

    Opportunity stages represent milestones in a sales process and track prospect progression. Sales reps manually update opportunity sales stages based on their personal interaction with prospects. So...

    • James Montgomery
    • June 02, 2025 17:07
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Goals - Lead Score Achieved

    1. Keap™
    2. Automation
    3. Advanced Automations

    You can configure automation to take place when a contact's lead score increases or decreases to a specific number. Once the score has been reached, the goal is satisfied and the automation will co...

    • James Montgomery
    • August 21, 2025 13:47
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
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