We do accept any cards issued by Visa, Mastercard, Discover and AMEX (including debit cards). I recommend getting in touch with the ThryvPay team to review the clients who are having issues with pr...
Hi Kris, I'm sorry to hear about the issue you are experiencing. I am not seeing any reported issues with Live chat being accessible on my end and should be available now. When you try to access it...
Hey Robert - Are you referring to the automatic follow up messages after you complete an appointment? If so, that can be changed under Settings > Auto Client Messages. I have a guide here that sho...
Hey David! I recommend getting in touch with our Social team for assistance on making changes to your Thryv Social Posts. They can be reached at 844.998.4798. Thank you!
Hi David, If you need any help with website changes, our Thryv Support team can assist at 844.998.4798 or support@thryv.com. They would just need to know the specific changes you need and in what a...
Hi Gene, Are you receiving an error when trying to refresh it or is it not responding at all? Thank you!
Hey Tad! I recommend getting in touch with Client Care on this, they can be reached at 844.998.4798. They handle billing and most tax related questions. Thank you!
Hey there! Totally understand and its definitely a weird situation. The main issue is that your email server is not consistently delivering the emails from our system to you, which is why we would ...
Hi Brittney This typically occurs when no-reply@thryv.com and reply@thryv.com are marked as spam or when the email server marks it as spam automatically. To resolve, both of these emails would need...
Hi Lenny, I'll reach out to you via email to get more information and determine how to best troubleshoot this for you! Thank you
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