Hey there Kenneth - To better understand your question, was there a specific place you saw this wording? I want to be sure I am not overlooking anything. Thank you!
Hi Roderick - I reviewed your account and I see that you were able to submit your cancellation request earlier today and that it is being processed. Just to confirm, was there something else you n...
Hey Adam, I know we concluded this via email but wanted to post here for anyone with a similar concern. Yahoo confirmed that they have moved to being a “blind-submission publisher”. This means that...
Hi Theresa, I'm sorry to hear about the issue you are facing! There are a couple of things we can do to see where the issue might be causing this: does clearing out cache/cookies (for all time), c...
Good morning! To change from Invitation only to public, the event would need to be cancelled then recreated without checking the option for invitation only. Unfortunately, once the event is created...
Hey Lynn! You can update prices under Settings then Products or Services depending on how you have them stored and update there. Once its correct in your Thryv software, if you need to also update...
Hi Brittney, I was able to get an update for you! It looks like this is triggered when an email server automatically marks our email as spam or when a user mistakenly marks it as such. To resolve, ...
Hi Brittney, I opened a ticket to our devs to have this looked at for you. Typically, when we see this error it means there is some kind of issue with the email itself. This could be due to a numb...
Sure thing! I should have another update for you no later than 48 business hours. Ill keep you posted!
Hi Drew, Our Support team is available for on-demand support, 24/7. They can assist with any questions you may have about our software! 24/7 Support team:Phone: 844.998.4798Email: support@thryv.com...
Our customer support team is available 24/7 by online chat, phone, or email
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