Looks like that it got resolved quickly! We have confirmation that its operational now. You might need to clear your cache/cookies to ensure your browser isnt showing you the "incorrect" version of...
Hi Tammy, We are experiencing a partial outage on the Calendar this morning. Our team has implemented a fix and are monitoring to confirm if this resolves the issue. In the meantime, using an "inco...
Hi Dereck, You definitely can! To update your email associated with Thryv Business Center, navigate to Settings > Business Info and update the Account Email section. This will update where your not...
Hi Wiley, You can view your invoice history under Settings > Account > View Pricing. This will take you to a new tab showing your subscription details. At the bottom will be an invoice history wher...
Hi Daniel, I reviewed your account and it looks like your campaign on 11/14 triggered a high bounce rate.What does this mean? To put it simply, it means too many emails you have sent "bounced." A B...
Hi there! Currently, there is not a way to change the service on an already scheduled appointment. To do so, it would need to be cancelled then rescheduled. Through our Feedback Center, we have re...
Im sorry to hear that you were facing this issue in the software. Currently, there is not a way to cc on estimates in the same way invoices can. However, we have received feedback on this from othe...
Hey Andy, Yes! You should be able to copy text from other sources to paste in a conversation. Were you having any trouble with this at all?
Hi Kim, I recommend getting in touch with our Client Care team as they would have full access to your billing information and could assist with providing specifics on your account. They can be reac...
Hey Kalah, It looks like our ThryvPay team reached out to you via email to get more information and assist :)
Our customer support team is available 24/7 by online chat, phone, or email
New postOur customer support team is available 24/7 by online chat, phone, or email