There is a huge opportunity for businesses to increase their revenue and gain more customers by being easier for customer to pay via online payments. Customers can pay you through a payment button on your website, right away when they book an appointment, or when you send them online invoices. This guide will cover all of the steps needed to set your business up to accept online payments with Thryv Business Center.

Initial Setup

To get started, navigate to Settings>Payments, and follow the steps in order to set up online payments for your business. 

First, ensure the box to Enable Card Payments is checked. 

The next step is to choose your payment processor. A payment processor is a service that helps you accept credit/debit card payments from customers. The payment processor takes care of the steps involved in moving the money from the customer’s bank to your business account. Thryv Business Center connects with a variety of payment processors. For a detailed breakdown comparing the payment processors available, Click Here.

You also have the option to connect Thryv Business Center to PayPal. This option differs from the others because it sends the funds to your PayPal wallet, rather than directly to your bank account.

To connect a payment processor, click on to Payment Providers. On the screen that appears, select a payment processor and follow the steps to connect each one. Here is a detailed guide for each.

• ThryvPay
  • ThryvPay is the recommended payment processor to use with Thryv Business Center, as it is the most direct integration with the most features.
• Square
• Stripe

Once you have connected a payment processor, you'll need to ensure your currency is set up correctly. Click on Currency to continue. Select your currency from the drop-down if it needs to be changed. If you work with multiple currencies, check the box provided. The currency selected in the drop-down will act as the default currency, but having this box checked will allow you to select a different currency when creating an invoice, payment record, or service. Make sure you click Save after making changes.

Finally, you have the option to enable your clients to view their payments on your Client Portal. Click on Client Portal and check the box if you wish to allow your clients to view their payments.

FAQ

Is there an additional fee for processing payments online?

The only fee associated with processing payments is the one assessed by your payment processor. No fees will be added to your Thryv Business Center subscription associated with processing payments online. (Note that if you use ThryvPay, fees from ThryvPay will apply as normal, but nothing will be added to the price of Thryv Business Center).

Can I connect more than one payment processor?

Multiple payment processors can be connected, however only one can be active at any given time. Use the radio buttons under Settings>Payments to toggle your active payment processor.

How soon will I see the payment in my bank account?

The processing time varies based on the payment processor selected. For a detailed comparison, Click Here.

Am I charged a processing fee, or can I pass this on to my customers?

While the processing fee is charged directly to you as the business owner, ThryvPay does have the option of pass-through convenience fees or surcharges (when available in your area), click here for more information.

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