Skip to main content
Thryv Help Center home page

Support Center

  • Visit us at Thryv.com
  • Sign in
  • Sign in
  • Submit a request
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

Lyle Lamb

  • Total activity 19
  • Last activity December 11, 2025 15:29
  • Member since November 04, 2025 21:49
  • Activity overview
  • Badges (0)
  • Articles (19)
  • Posts (0)
  • Comments (0)
  • Activity overview
  • Badges (0)
  • Articles (19)
  • Posts (0)
  • Comments (0)

Activity overview

Latest activity by Lyle Lamb
  • Lyle Lamb created an article, December 11, 2025 15:29

    Understanding SPF Records: How They Work and How to Set Them Up with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    What Is an SPF Record?An SPF (Sender Policy Framework) record is a DNS TXT record that lists the IP addresses or servers authorized to send email on behalf of your domain. When an email is received...

    • Lyle Lamb
    • December 11, 2025 16:41
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 04, 2025 15:19

    Send a Confirmation Email with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Confirming an email address is a manual process where your contact clicks a confirmation link to tell their email provider they want to receive marketing emails from you. This improves deliverabili...

    • Lyle Lamb
    • December 04, 2025 21:10
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 04, 2025 15:03

    Make it Easy to Unsubscribe with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Email marketing is one of the most powerful ways to connect with your audience. But with that power comes responsibility: you must give recipients an easy and transparent way to unsubscribe from yo...

    • Lyle Lamb
    • December 04, 2025 15:05
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 03, 2025 21:56

    Send a Re-engagement Email to your Unengaged Contacts with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Log in to your Keap application. Navigate to the Send a Broadcast email section:  For Pro / Max users: go to Marketing → Email broadcasts. For Classic users: go to Marketing → Email & Broadcasts. ...

    • Lyle Lamb
    • December 04, 2025 14:53
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 03, 2025 21:33

    Tag Contacts Unengaged Up to 30 Days for a Re-engagement Campaign with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    As you grow your list of engaged customers, it's natural to also accumulate contacts who become unengaged over time. If you haven’t cleaned your email list recently, now is a great time to do so. U...

    • Lyle Lamb
    • December 05, 2025 16:55
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 03, 2025 21:01

    Email Reputation Essentials with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Email reputation is a crucial component of email deliverability. ISPs evaluate trustworthiness using signals like authentication, engagement, complaint and bounce rates, and sender behavior. A stro...

    • Lyle Lamb
    • December 03, 2025 21:09
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 03, 2025 18:23

    Engagement Essentials: Understanding Email Engagement and Why It Matters with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Email engagement refers to how actively your contacts interact with your emails. It measures actions like opens, clicks, and some form submissions and how recently those actions occurred. We measur...

    • Lyle Lamb
    • December 05, 2025 16:35
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, December 03, 2025 18:15

    Automated List Management with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Maintaining good list hygiene is essential for strong email deliverability. Automated List Management helps by automatically assigning engagement-based statuses to your contacts. Engagement Statuse...

    • Lyle Lamb
    • December 03, 2025 18:16
    • Updated
    • 0 followers
    • 0 comments
    • 2 votes
  • Lyle Lamb created an article, October 23, 2025 21:19

    Understanding Keap’s Shared IP Pool & How IP Assignment Works with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Keap uses a shared IP pool to send outbound email. These IPs and their reputations are actively managed by Keap’s Postmaster, Compliance, and Deliverability teams. Because the system is dynamic, th...

    • Lyle Lamb
    • December 08, 2025 16:32
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Lyle Lamb created an article, October 21, 2025 12:23

    Gaining Explicit Permission for Email Marketing with Keap

    1. Keap™
    2. Comms
    3. Deliverability

    Gaining explicit permission for email marketing is not only a best practice—it’s required by Keap and most reputable email service providers. Sending marketing emails without permission damages you...

    • Lyle Lamb
    • November 14, 2025 22:55
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

New post
Thryv Blog Thryv Blog

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

  • Live Chat

    Chat Now

  • Email us

    support@thryv.com

  • Call us USA/CAN

    844-99-THRYV

  • Call us AUS

    1800-468-4798

  • About Us

  • Contact Us
  • Terms of Use
  • Privacy Policy
  • International Partnerships
  • Thryv Blog
  • Testimonials

2200 West Airfield Dr.
Grapevine, TX 75261

© 2025 Thryv, Inc. All rights reserved.