Skip to main content
Thryv Help Center home page

Support Center

  • Visit us at Thryv.com
  • Sign in
  • Sign in
  • Submit a request
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

Katelyn

Thryv Employee
Bronze Brainstormer
Thryv Employee
  • Total activity 22
  • Last activity September 04, 2025 14:22
  • Member since April 15, 2024 21:53
  • Activity overview
  • Badges (3)
  • Posts (11)
  • Comments (0)
  • Activity overview
  • Badges (3)
  • Posts (11)
  • Comments (0)

Activity overview

Latest activity by Katelyn
  • Katelyn created a post, September 04, 2025 14:22

    Adding Watermarks to photos

    1. Community
    2. General Q&A

    I'm not finding a walkthrough guide on adding watermarks to all the clients uploaded photos in the social tools. 

    • Katelyn
    • September 04, 2025 14:22
    • 2 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, May 21, 2025 19:28

    Integration question with photos/documents

    1. Community
    2. Thryv Business Center™

    The client currently uses CompanyCam to have her customers take and upload job photos. We've attempted to use the Zapier integration, but it doesn't place the photos into the "Documents" field as s...

    • Katelyn
    • May 21, 2025 19:28
    • 3 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, December 06, 2024 01:25

    uploading GIF's to announcements

    Answered
    1. Community
    2. Thryv Business Center™

    Is it possible to upload a GIF into a marketing announcement/ automation?  We tried creating one in Canva (saving file as MP4) and was not successful 

    • Katelyn
    • December 06, 2024 01:25
    • 2 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, November 12, 2024 16:16

    Thryv Pay in Marketing Center

    1. Community
    2. ThryvPay®

    Can we get a walk through guide for charging customers in MC with Thryv Pay. Since there is not CRM, it's not allowing customers to charge their clients unless there's an email from them and comman...

    • Katelyn
    • November 12, 2024 16:16
    • 2 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, October 09, 2024 13:49

    Marketing Center - Enhanced Profiles Reporting

    1. Community
    2. Thryv Marketing Center™

    What criteria must be met for calls to be included in the enhanced profile analytics? Specifically, does this apply to both answered and unanswered calls, the duration of the calls, and scenarios w...

    • Katelyn
    • October 09, 2024 13:49
    • 2 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, August 13, 2024 15:29

    Delivered and Read Receipts

    1. Community
    2. Thryv Business Center™

    Can we get a walk through guide showing clients their conversation field with a delivered notification vs a read check box  Showing them that the client opened and read the message / seen attached ...

    • Katelyn
    • August 13, 2024 15:29
    • 2 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, August 07, 2024 19:55

    Adding notes to Estimates or Invoices

    Answered
    1. Community
    2. Thryv Business Center™

    It would be great to have a Step by step guide to add notes for a customer in addition to terms and conditions already being added.   

    • Katelyn
    • August 07, 2024 19:55
    • 2 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, May 07, 2024 15:14

    Photo size guidelines for Marketing Center

    Answered
    1. Community
    2. Thryv Marketing Center™

    What are the photo size guidelines for Marketing Center campaigns?

    • Katelyn
    • May 07, 2024 15:14
    • 3 followers
    • 1 comment
    • 0 votes
  • Katelyn created a post, April 18, 2024 15:54

    Managing Image Library in Pro Editor Campaign

    Answered
    1. Community
    2. Thryv Business Center™

    walk through guides on pro editor campaign - adding images and organizing image library

    • Katelyn
    • April 18, 2024 15:54
    • 3 followers
    • 2 comments
    • 0 votes
  • Katelyn created a post, April 16, 2024 22:07

    Hashtags in New Social

    1. Community
    2. Thryv Marketing Center™

    step by step guide on how to utilize the Hashtag function in Thryv social - creating library of hashtags to use more efficiently 

    • Katelyn
    • April 16, 2024 22:07
    • 3 followers
    • 1 comment
    • 0 votes

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

New post
Thryv Blog Thryv Blog

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

  • Live Chat

    Chat Now

  • Email us

    support@thryv.com

  • Call us USA/CAN

    844-99-THRYV

  • Call us AUS

    1800-468-4798

  • About Us

  • Contact Us
  • Terms of Use
  • Privacy Policy
  • International Partnerships
  • Thryv Blog
  • Testimonials

2200 West Airfield Dr.
Grapevine, TX 75261

© 2025 Thryv, Inc. All rights reserved.