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Delivered and Read Receipts

Katelyn
Thryv Employee
Bronze Brainstormer
Thryv Employee

Can we get a walk through guide showing clients their conversation field with a delivered notification vs a read check box 

Showing them that the client opened and read the message / seen attached document / invoice 

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Date Votes
  • Christina Rodriguez
    Thryv Moderator
    Streamline Your Customer Experience with the Client Portal
    Master the Pro Campaign Editor
    ThryvPay: Advanced
    Getting Started with ThryvPay
    +13 more

    Hi Katelyn,

    I have a guide here that shows it from an Invoice point of view, but it applies to any message that shows up in the Conversation pane when viewing a client.

    I hope this helps!

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