Skip to main content
Thryv Help Center home page

Support Center

  • Visit us at Thryv.com
  • Sign in
  • Sign in
  • Submit a request
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

Steffie

Community Champion
Bronze Brainstormer
Silver Ace Answerer
Thryv Employee
  • Total activity 55
  • Last activity June 20, 2024 16:56
  • Member since March 19, 2024 20:43
  • Activity overview
  • Badges (4)
  • Posts (5)
  • Comments (22)
  • Activity overview
  • Badges (4)
  • Posts (5)
  • Comments (22)

Activity overview

Latest activity by Steffie
  • Steffie commented, June 20, 2024 16:56

    1. Community
    2. Thryv Business Center™
    3. Client Screen Search

    Great question! The search bar at the top is the global search, which searches all of Business Center, including all clients. The lower search bar is a search for the specific view you have pull...

    • View comment
    • Steffie
    • June 20, 2024 16:56
    • 0 votes
  • Steffie commented, June 17, 2024 17:53

    1. Community
    2. Thryv Business Center™
    3. Buffer between appointments

    Heya there, Holly. When editing a service there is a "prep time" option where you set the duration of the service. Here is the path : Settings > My Services > Edit Service > Duration & Availability...

    • View comment
    • Steffie
    • June 17, 2024 17:53
    • 0 votes
  • Steffie created a post, June 06, 2024 18:00

    Signature Request Status

    1. Community
    2. Thryv Marketplace™

    Do we have a guide/article that shows what each status means? My client is wanting to see what each one meant but they prefer it written out. Thank you!   

    • Steffie
    • June 06, 2024 18:00
    • 2 followers
    • 1 comment
    • 0 votes
  • Steffie commented, May 20, 2024 20:36

    1. Community
    2. ThryvPay®
    3. Routing number? required to connect banking with ThyrvPay. Where can I find that?

    Heya there, Terry. Welcome to Thryv Pay! The easiest method to find that would be at the bottom of a check. However, if you're like me I don't know when I last held one of those bad boys in my hand...

    • View comment
    • Steffie
    • May 20, 2024 20:36
    • 0 votes
  • Steffie commented, May 14, 2024 12:33

    1. Community
    2. General Q&A
    3. client not receiving announcement

    Hey Sandy! In addition to checking the opt-in status for your clients, you might also want to ensure that the email addresses for those clients are accurate and up to date. Sometimes delivery issue...

    • View comment
    • Steffie
    • May 14, 2024 12:33
    • 0 votes
  • Steffie commented, May 09, 2024 15:01

    1. Community
    2. Thryv Marketplace™
    3. Using Clover with Business Center

    Hey there, Jenette. The Clover integration allows the business to import their POS order and transaction data over to Business Center, including information from the Clover mobile POS. When the...

    • View comment
    • Steffie
    • May 09, 2024 15:01
    • 0 votes
  • Steffie commented, May 07, 2024 16:13

    1. Community
    2. Thryv Marketing Center™
    3. Photo size guidelines for Marketing Center

    Hi - Thanks for that question. The requirements are:PNG or JPEG formatminimum of 900x900 pixelsbetween 10 kb or 5 mb. Hope that helps! 

    • View comment
    • Steffie
    • May 07, 2024 16:13
    • 0 votes
  • Steffie commented, May 01, 2024 17:21

    1. Community
    2. Thryv Marketplace™
    3. Transfer clients without integration

    Hey there, Basil! I would recommend using Google sheets to transfer their client information. Chances are their other software is capable of exporting their information. Even if they have their ...

    • View comment
    • Steffie
    • May 01, 2024 17:21
    • 0 votes
  • Steffie commented, April 23, 2024 17:28

    1. Community
    2. Thryv® Command Center
    3. Send Invoice

    Hey there, Kennedy. No - if you have both Business Center and Command Center, you can easily send an invoice in Command Center via the conversation thread. All you need to do is click on the Quick ...

    • View comment
    • Steffie
    • April 23, 2024 17:28
    • 0 votes
  • Steffie created a post, April 22, 2024 16:34

    More Tools In Command Center?

    1. Community
    2. Thryv® Command Center

    Lots of the business owners I work with use a variety of online tools. Is there a way to connect all of them with Command Center? Thanks! 

    • Steffie
    • April 22, 2024 16:34
    • 3 followers
    • 1 comment
    • 0 votes

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

New post
Thryv Blog Thryv Blog

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

  • Live Chat

    Chat Now

  • Email us

    support@thryv.com

  • Call us USA/CAN

    844-99-THRYV

  • Call us AUS

    1800-468-4798

  • About Us

  • Contact Us
  • Terms of Use
  • Privacy Policy
  • International Partnerships
  • Thryv Blog
  • Testimonials

2200 West Airfield Dr.
Grapevine, TX 75261

© 2025 Thryv, Inc. All rights reserved.