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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3336
  • Last activity August 11, 2026 17:24
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (4)
  • Articles (1453)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (4)
  • Articles (1453)
  • Posts (21)
  • Comments (496)

Articles

Recent activity by Product Success Team Recent activity Votes
  • Customize Your Contact Record Layout by Team Role

    1. Keap
    2. CRM and Contacts

    Why Custom Contact Layouts Help Your Team Work BetterWhen your whole team works from the same contact record view, the wrong fields create noise and missing fields create mistakes. Custom Layouts l...

    • Product Success Team
    • July 22, 2026 17:57
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Keap: Customizing Contact Layouts and Using Inline Editing (Launched 6/10/2026)

    1. Release Notes
    2. Keap

    Every business uses contact data differently. With Custom Layouts, Admins can control which fields are visible and in what order based on a user's role. Inline Editing allows any user to update con...

    • Product Success Team
    • June 11, 2026 14:45
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center ®: AEO & SEO: AI Visibility Reporting (Launch Date: 6/1/26)

    1. Release Notes
    2. Thryv Marketing Center™

    Adding the AI Brand Visibility report to the AEO & SEO dashboard gives customers a single place to understand how discoverable their business is across the AI search landscape— not just traditional...

    • Product Success Team
    • June 11, 2026 13:08
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center: Social Tab Fast and Forward (Launch Date: 5/18/26)

    1. Release Notes
    2. Thryv Marketing Center™

    Three changes shipped together to improve the Social tab experience for all users.Faster load: Social tab now loads in under 1 second (was up to 30 seconds internationally)Smarter landing: Users no...

    • Product Success Team
    • June 11, 2026 13:05
    • Updated
    • 0 followers
    • 0 comments
    • 2 votes
  • Thryv Business Center: QuickBooks Online Integration One-Time Sync (Launch Date: 5/18/26)

    1. Release Notes
    2. Thryv Business Center™

    The one-time sync feature for the Thryv Business Center QBO integration will be removed. Customers utilizing the QBO ongoing syncs are unaffected. Why: One-time syncs only capture a portion of the ...

    • Product Success Team
    • June 11, 2026 12:42
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center®: AI Business Descriptions (in AI Website Builder) (Launch Date: 4/22/26)

    1. Release Notes
    2. Thryv Marketing Center™

    Clients can now generate a business description with a single click, prefilling the Business Description field with AI-generated content that they can then edit as needed.Once a client starts the A...

    • Product Success Team
    • June 11, 2026 12:23
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Business Center ®: Online Presence Redesign (Launch Date: 4/9/26)

    1. Release Notes
    2. Thryv Business Center™

     The legacy text-heavy dashboard is being transformed into a modern, action-oriented experience that helps SMBs understand and activate their lead-capture tools with ease, shifting from technical c...

    • Product Success Team
    • June 11, 2026 12:21
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Business Center ®: Multi-Booking – Client Portal & Widgets (Launch Date: 4/8/26)

    1. Release Notes
    2. Thryv Business Center™

    Multi-booking is now fully complete across all key surfaces, removing the remaining limitations from last year's initial release and enabling end-to-end booking flows for clients, website visitors,...

    • Product Success Team
    • June 11, 2026 12:18
    • Updated
    • 0 followers
    • 0 comments
    • 1 vote
  • API: Pagination Token Format Change

    1. Keap
    2. Integrations

    OverviewWe are updating the next_page_token value returned by the V2 List Notes for Contact endpoint so that it conforms to our V2 API standard. The token will change from a parseable URL to an opa...

    • Product Success Team
    • June 10, 2026 20:41
    • Updated
    • 0 followers
    • 0 comments
    • 1 vote
  • Having Trouble Logging in to Keap?

    1. Keap
    2. Getting Started with Keap

    If you're having trouble logging in to Keap, click here to chat with our support team to troubleshoot. Make sure you have your email address used to log in and other information available to verify...

    • Product Success Team
    • June 05, 2026 18:48
    • Updated
    • 0 followers
    • 0 comments
    • -1 votes
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