1. Community
2. Thryv Business Center™
3. Printing Conversations and Notes

Great question Linda! Currently, Thryv does not support directly printing notes or conversations natively. The best course of action is to copy/paste into a word document or other method where it c...

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• Product Success Team
• December 16, 2025 16:08
• 0 votes

1. Community
2. ThryvPay®
3. How to change Tax status from an LLC to S Corporation

Great question! If you are an LLC and have this banner in your ThryvPay account, you are able to click on Verify Now and make the change directly. Otherwise, you must contact ThryvPay support at 1-...

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• Product Success Team
• December 16, 2025 14:29
• 0 votes

1. Community
2. General Q&A
3. HOW TO REMOVE A HOLD

Thanks for reaching out Jose! There isn't a way to remove a hold from within Thryv, you must contact us. This happens when a campaign exceeds your bounce rate for bounced emails. You'll need to rev...

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• Product Success Team
• December 01, 2025 15:03
• 0 votes

1. Community
2. ThryvPay®
3. Cancelling a Paid Invoice

Thanks for your post Dan! While you can expect some delay time in Square's processing, the refund should reflect in Thryv as soon as it's processed in Square. We'll reach out to you directly to mak...

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• Product Success Team
• October 16, 2025 14:41
• 0 votes

1. Community
2. General Q&A
3. Apple phones not reciving text messages from Thryv

Thanks for your post Helena! There are no known issues with iPhones receiving sms messages from Thryv. We will reach out to you directly to troubleshoot, thank you!

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• Product Success Team
• October 16, 2025 13:08
• 0 votes

1. Community
2. Thryv Marketing Center™
3. Confused

Thanks for your post Paul! Upon checking, Google has suspended your profile. They will do this for any number of reasons, which they outline in this help article.Unfortunately, they don't always pr...

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• Product Success Team
• October 11, 2025 13:47
• 0 votes

1. Community
2. Thryv Business Center™
3. Schedule an appointment

Thanks for your question Royal! You can do so by following the steps in this guide   Thanks and if you run into any trouble, let us know in a comment!

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• Product Success Team
• September 08, 2025 14:02
• 0 votes

1. Community
2. Thryv Business Center™
3. View estimate-change text

Thanks for bringing this to our attention Blake! In fact, there is a View Estimate button that should be appearing there along with "Send Message."However, yours is not appearing due to an invalid ...

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• Product Success Team
• September 08, 2025 13:11
• 0 votes

1. Community
2. Thryv Business Center™
3. Export Inbox

Thanks Pete for the additional feedback and added color! We have also added you to this idea in our feedback portal! We appreciate you adding your voice here!

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• Product Success Team
• September 05, 2025 21:30
• 0 votes

1. Community
2. Thryv Marketing Center™
3. Setting up automated sms marketing

Great question DJ! The process to get started with automated marketing campaigns can be found in this article.  The process is the same for email or SMS, just make sure you select SMS as your chann...

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• Product Success Team
• September 05, 2025 21:23
• 0 votes