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Product Success Team

Thryv Moderator Thryv Employee
Thryv Employee
  • Total activity 3388
  • Last activity May 15, 2026 18:29
  • Member since August 24, 2021 20:36

Get answers straight from the Thryv Product Team. Our goal is to help you Thryv!

  • Activity overview
  • Badges (4)
  • Articles (1429)
  • Posts (21)
  • Comments (496)
  • Activity overview
  • Badges (4)
  • Articles (1429)
  • Posts (21)
  • Comments (496)

Articles

Recent activity by Product Success Team Recent activity Votes
  • Keap's Legacy Email Builders' Maintenance Plan

    1. Market
    2. Broadcasts and Text Marketing
    3. Broadcasts

    The legacy email builders available in Pro, Max, Ultimate, and Max Classic were built using an older framework that is no longer being actively developed or supported by the development community. ...

    • Product Success Team
    • February 12, 2026 16:47
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Guide to Updating Your Email Automations for Authenticated Domain Sending in Keap Ultimate

    1. Market
    2. Broadcasts and Text Marketing
    3. Deliverability

    Overview Audit users Set your default contact owner Update Contact Owners  OverviewIn alignment with domain authentication requirements from Google, Yahoo, and other email providers, Keap will beg...

    • Product Success Team
    • November 25, 2025 16:18
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Thryv Marketing Center: Lead Notifications  (Launch Date: 10/15/25)

    1. Release Notes
    2. Thryv Marketing Center™

    Real-time email notifications for leads from Thryv Marketing Center (Enhanced Profiles, Client Generated Trackable Phone Numbers), Growth Packages, and Thryv Leads.​Notification types: Missed Calls...

    • Product Success Team
    • December 09, 2025 17:55
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • FAQs - How to protect email ROI

    1. Market
    2. Broadcasts and Text Marketing
    3. Deliverability

    What is p=quarantine?This is part of the DMARC record. The p= value is used to tell the email server what to do with email that fails the authentication check. Quarantine can be sending to the spam...

    • Product Success Team
    • November 20, 2025 16:43
    • Updated
    • 0 followers
    • 0 comments
    • -1 votes
  • Watch Out for Phishing Emails, Especially Around the Holidays

    1. Market
    2. Broadcasts and Text Marketing
    3. Deliverability

    Phishing emails are designed to trick you into clicking harmful links or giving up personal info. We’ve seen a rise in phishing attempts around holidays, as scammers know you’re busy and may let yo...

    • Product Success Team
    • November 20, 2025 16:06
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Limits, Thresholds, and Overages with Keap

    1. Grow
    2. Keap Settings

    Please note that the limits, thresholds and overages discussed in this article do not apply to sandbox appsAs your business grows and your total contact count increases, you may find that you need ...

    • Product Success Team
    • January 20, 2026 16:29
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes
  • Keap's XMLRPC API Sunset

    1. Grow
    2. Integrations

    Overview Why We're Making This Change Who will This Impact Timeline & Important Dates Firm Deadline - No Extensions Available Brownout Testing Program Migration Guides: Step-by-Step Instructions S...

    • Product Success Team
    • February 05, 2026 19:26
    • Updated
    • 0 followers
    • 0 comments
    • -1 votes
  • XMLRPC Sunset Migration - Integrators Status Report

    1. Grow
    2. Integrations

    As part of our ongoing XML-RPC sunset and migration to REST v2, we are providing a list of Integrators and their migration statusIntegrator Status

    • Product Success Team
    • March 19, 2026 21:00
    • Updated
    • 0 followers
    • 0 comments
    • -4 votes
  • Migration Guide - XMLRPC to v2

    1. Grow
    2. Integrations

    Introduction Key terms and concepts What is XML-RPC? What is REST? Key differences between XML-RPC and REST OAuth 2.0 Authentication for REST v2 Migration Overview Migrations steps Best practices ...

    • Product Success Team
    • November 19, 2025 17:43
    • Updated
    • 0 followers
    • 0 comments
    • -1 votes
  • XMLRPC to REST v2 Resource Mapping Guide

    1. Grow
    2. Integrations

    As part of our ongoing XML-RPC sunset and migration to REST v2, this document provides a detailed mapping between existing XML-RPC methods and their REST v2 resources. This guide is designed to hel...

    • Product Success Team
    • November 19, 2025 14:45
    • Updated
    • 0 followers
    • 0 comments
    • 1 vote
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