1. Community
2. Thryv Marketing Center™
3. SSL certificate expiring. Need to add a Godaddy entry to confirm

Michelle, thanks for your post!While your SSL is not included with many other websites, it is included with Thryv! Your SSL is already included with your Business Center Website, so there is not a ...

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• Product Success Team
• February 01, 2024 22:13
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1. Community
2. Thryv Business Center™
3. Client Editing

Thanks for your question Gary!Because email address is the unique identifier for a client, if you re-do the import with the columns mapped, the first name you use on the spreadsheet will supersede ...

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• Product Success Team
• January 30, 2024 16:35
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1. Community
2. Thryv Business Center™ Integrations
3. Smart Data Importer- Where are invoices/estimates found?

Hello Elizabeth,After reviewing your instance, it appears that these uploads failed due to an error in the due dates of the estimatesMany of the due dates were set to "--" which will cause an error...

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• Product Success Team
• January 06, 2025 22:07
• Edited
• 0 votes

1. Community
2. Thryv Business Center™
3. How to setup subscription services vs one-time services

Thanks for your post David! Scheduled Payments are a feature exclusive to ThryvPay, Click Here for a guide about how they work, or Click Here for more information about ThryvPayRight now, scheduled...

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• Product Success Team
• January 26, 2024 22:44
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• 0 votes

1. Community
2. Thryv Business Center™
3. Announcment Post

Thanks for your post Gary! You're correct that announcements come from a no-reply email address. In order to count toward the "engaged" metric they would need to click on the action button in the c...

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• Product Success Team
• January 26, 2024 17:40
• 0 votes

1. Thryv Business Center™
2. ...
3. Your Quick Start Guides
4. Add Widgets to Your Website

Hello! There were some minor wording tweaks on this page and we have updated the screenshot accordingly. You are correct that client portal actions can be changed in the business page editor, this ...

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• Product Success Team
• January 26, 2024 14:33
• 0 votes

1. Community
2. Thryv Business Center™
3. Campaigns

Great question James! We answered this question in this post as well. After reviewing your account, your campaigns have been placed on hold because your Bounce Rate has been exceeded. It looks like...

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• Product Success Team
• January 25, 2024 21:42
• 0 votes

1. Community
2. Thryv Business Center™ Integrations
3. Smart Data Importer- Where are invoices/estimates found?

Thank you for letting us know! These items should both be showing in the Past Imports history. We will reach out to you to gather additional details and investigate your instance, thank you for let...

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• Product Success Team
• January 25, 2024 19:46
• 0 votes

1. Community
2. Thryv Business Center™ Integrations
3. Smart Data Importer- Where are invoices/estimates found?

Hey there Elizabeth! It should be right there on the same screen. Below the option to import your previous imports should display in chronological order. In your case, do you have a previous import...

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• Product Success Team
• January 25, 2024 19:18
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1. Community
2. Thryv Business Center™
3. Tagging existing Contacts

Great question Gary! Yes I understand.First, navigate to your Announcmenet and click on View Stats. Click on the "Clicked" filter, or other desired filter. Then at the top left, click on Select>Sel...

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• Product Success Team
• January 25, 2024 17:00
• 0 votes