Lynn created a post,
We have 2 services for a client (L. Hiers), when sending a payment link, the client can only pay for the services separately (while incurring 2 service fees). What is the best practice in this sc...
Lynn created a post,
We would like to increase our prices. Do we need to create new items at the new price? How about for packages (items in the package have not changed, just the price)? Thank you, Lynn
Lynn created a post,
Good day, I have noticed that some appointments are confirmed and others are not. I want all appointments to be confirmed by the student. Thank you, Lynn
Lynn created a post,
When trying to reconcile assigned payments, but no open payment requests are found, could you let me know what can be done? Thank you, Lynn
Lynn commented,
After asking AI, this is what I received... How can I add a note to an event for our employees? 2 mins ago To add a note to an event for your employees, follow these steps: Click on the ...
Lynn created a post,
When we schedule an event (for multiple clients), how can we add a note for our employees? The event is at 12:30 pm. Within this appointment, there are 3 clients with appointments at different time...
Lynn commented,
I found another student in a similar situation. I have updated the credits, but there is no Archive button to click. What can be done in this situation? Lynn
Lynn commented,
We currently write receipts for each student separate from the thryv receipts. We know how to view the receipts in the system, but can the system generate receipt numbers to replace the printed rec...
Lynn created a post,
One client had a Road Test Only package, but it was rescheduled to another date. The credit was refunded so it could be used for the rescheduled appointment, but when the new appointment was made i...
Lynn created a post,
We have an overdue amount of $5,285, and I ran a report to review these outstanding balances. I noticed one client in particular has an outstanding balance of $330 for a package that was eventu...
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