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Tom

Bronze Rapid Responder
Conversation Starter
  • Total activity 11
  • Last activity February 03, 2025 22:46
  • Member since February 26, 2024 23:13
  • Activity overview
  • Badges (2)
  • Posts (3)
  • Comments (5)
  • Activity overview
  • Badges (2)
  • Posts (3)
  • Comments (5)

Activity overview

Latest activity by Tom
  • Tom commented, February 03, 2025 22:46

    1. Community
    2. Thryv Business Center™
    3. Resending announcements

    There was a delay. I finally received two announcements because I thought Thryv had lost the first one.It's not intuitive, especially when you see the "scheduled for later" message after selecting ...

    • View comment
    • Tom
    • February 03, 2025 22:46
    • 0 votes
  • Tom created a post, February 03, 2025 22:27

    Resending announcements

    1. Community
    2. Thryv Business Center™

    Why can't I resend an announcement that I have previously sent?I redesigned an announcement I sent last October. I sent it to a handful (5) of clients as SEND NOW for their review and suggestions.I...

    • Tom
    • February 03, 2025 22:27
    • 2 followers
    • 3 comments
    • 0 votes
  • Tom created a post, January 13, 2025 21:36

    Card reader charging issues

    1. Community
    2. ThryvPay®

    I can't fully charge my card reader. If I leave it charging overnight, it will display only two lights when I unplug it.I reset the unit without any change.I tried my office desk USB ports, desktop...

    • Tom
    • January 13, 2025 21:36
    • 2 followers
    • 1 comment
    • 0 votes
  • Tom commented, March 11, 2024 17:42

    1. Community
    2. Thryv Business Center™
    3. Who sees announcements?

    The field is called "Opt-In for Promotions," does this include Announcements? The wording/phrasing is unclear.Also, wouldn't it be better if all clients are Opt'd in, then they can or I can opt out...

    • View comment
    • Tom
    • March 11, 2024 17:42
    • 0 votes
  • Tom commented, March 11, 2024 17:38

    1. Community
    2. Thryv Business Center™
    3. Who sees announcements?

    Thank you.

    • View comment
    • Tom
    • March 11, 2024 17:38
    • 0 votes
  • Tom commented, March 11, 2024 17:22

    1. Community
    2. Thryv Business Center™
    3. Who sees announcements?

    I navigate to a client and click on Edit in Communication Details, but there isn't an Opt-Out option.When seeing "Unsubscribed from receiving campaigns: Yes," I assume the client initiated that.Is ...

    • View comment
    • Tom
    • March 11, 2024 17:22
    • 0 votes
  • Tom commented, February 26, 2024 23:23

    1. Community
    2. Thryv Business Center™
    3. Who sees announcements?

    Wow...there's hope for me yet! LOLThanks for the quick response!-Tom

    • View comment
    • Tom
    • February 26, 2024 23:23
    • 1 vote
  • Tom created a post, February 26, 2024 23:13

    Who sees announcements?

    Answered
    1. Community
    2. Thryv Business Center™

    I have a few clients I no longer want to do business with, but I do not want to delete their client records because I want to keep their scheduling and payment data.If I mark them "Inactive," will ...

    • Tom
    • February 26, 2024 23:13
    • 2 followers
    • 8 comments
    • 0 votes

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