Hi Kyle, The automated message is standardized by Meta and unfortunately cannot be edited, customized or disabled. The only way to disable it would be to disconnect the integration. Please let us k...
Hi Jeanine, I took a peek at your account and it looks like there may be a small glitch. I have opened a ticket to our dev team to investigate and will keep you updated with any findings they send ...
Hi Jeff, I am sorry to hear about the issue you are experiencing. I saw that you had gotten re-connected with Thryv Support and they have opened a ticket for you since the issue was not resolved wi...
Hi Katelyn, We recommend having the client get in touch with ThryvPay Support at 888.479.8729. They will be able to guide the client on any next steps available to them. To use WiseTacks through Th...
Hi Brad, It sounds like you are referring to adding more services to your website. Our Thryv Support team can help with this 24/7 at 844.998.4798 or you can email specific changes you would like to...
Hi Carla, When you are setting up your blocked time, you can choose to have it repeated by selecting "Does not repeat". This will take you into another menu where you can select what days/times ...
Hi Dawn, The email can be updates under Settings > Business Info > Account Email. I am linking our guide here that goes over this in more detail. If you have any trouble, our Thryv Support team can...
Hi Chris, I looked at your account and it looks like some of the fields were renamed from "First Name" to an actual name. This can be viewed and edited under Settings > Client & Contact Info. If yo...
Hi Veronica, Ill be emailing you shortly to get more information so we can look into this for you. Thank you!
Hi Dearlove, Our Support team can assist with any website modifications you may need. They can be reached 24/7 at 844.998.4798 or support@thryv.com Thank you!
Our customer support team is available 24/7 by online chat, phone, or email
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