Thryv payment methods

• September 03, 2025 15:47

Adam

Hi Thryv Team,

I recently updated my payment method in the Thryv portal to a new credit card ending in 2019, but I noticed that charges are still being applied to my old card ending in 4400.

Can you please confirm that my account is set to bill the new card going forward and correct this issue?

Thank you,
Adam

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• 

  Product Success Team

  Thryv Moderator

  Thryv Employee

  • September 04, 2025 14:29

  

  Thanks for reporting this Adam! We have identified the issue and are investigating. Meanwhile, we will have our billing team reach out to you so they can get the correct card on your account on their end, thanks!

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• 

  Nancy

  • November 17, 2025 19:22

  I need to change my payment method.  

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• 

  Christina Rodriguez

  Thryv Moderator

  • November 17, 2025 20:39

  

  

  

  

  +13 more

  Hi Nancy,

  I see that you were able to get in touch with our billing team earlier today. If you have any questions, feel free to post here or reach our Support team at 844.998.4798, they are available 24/7.

  Thanks!

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