Estimate mismatch
Client sent me the estimate they received which doesn’t match the estimate I’m showing in the system. Example: Part is $149 and I gave a 100% discount so the price is $0. My estimate shows it correct but her estimates shows $149 in the total column. I’ve lost deals because the estimate incorrectly shows the price I’m charging.
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Andy thanks for your post! We're contacting you to troubleshoot this further.
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Thanks for bringing this up Andy! For context, the total is correct in the subtotal, and the client is approving the correct amount.
In addition, when converted to an invoice, the customer will pay the correct amount.
While this isn't a change we can immediately implement, we are happy to consider the feedback. We've added a request to our feedback center for this. In addition, any user who votes or comments on this thread can be added to the request which counts as a vote. If any other Thryv users would like to see this change, let us know in a comment here!0
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