Social Video Uploads
Is there specific criteria different social platforms require for videos? When trying to upload a video to all channels connected (FB, Insta, Google,TikTok, YouTube) - Facebook required an MP4, video did not upload to YouTube at all. only Instagram and TikTok posted. And Google did not post correctly.
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Thank you for posting! For guidelines for video and images for each platform, you can refer to this article.
In the meantime, our team will reach out for details on this account and determine the exact source of the error, thanks for your post!
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Hello Katelyn, here is some information you can pass to your client!
Their video did succesfully upload to YouTube, it uploaded as a Short instead of a normal video. This happens when the video is under 60 seconds long. If they look on their profile under "Shorts" they will see the video there.
The video did successfully post to Google, however it was removed by Google after posting. Typically this is due to the content being too "generic". Essentially, the post gets successfully posted at first, which is why Business Center shows a successful post. However, it can then removed by Google at their discretion.The best suggestion for this would be to try using more specific and unique captions for Google posts. To achieve this, use the platform specific caption feature, which allows you to make edits to just the Google caption while keeping the other platforms the same
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