Switch a client's registration to a new date
A client is registered for a May class and wants to move to the same class in April. How do I move her registration over?
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Hey there, Blake and thanks for the question. You'll want to cancel the clients' registered May class and manually add them into the April class. See the below screen shots for guidance.
1. Open the class in your calendar.
2. Search the attendees and cancel the client's registration in the May class.
3. Go to April's Class and manually register the attendee.
Hope this helps but please let us know if you need anything else.
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Hi Blake!
To add to Steffie's response, when cancelling their first registration it does not automatically refund your customer. So if they already paid, you can cancel the payment request on the second registration to avoid charging them twice.
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