Once you have created your group event and added occurrences to your calendar, you can start registering your clients for your event. You can invite them to register, or you can manually register your clients.
If you wish to register attendees yourself, select the Register Clients button.
You can then choose if you'd like to invite specific clients to that specific occurrence, or all occurrences in the group event series.
You can register clients individually, or by tags
When registering by client, you will be allowed to choose multiple clients at one time.
Once you select your client(s) to register, select Continue to add a note with your invitation, and then choose Send.
Once you select Send, the client(s) will be automatically registered and receive a notification via email and SMS Text (if SMS text for bookings is enabled in your account).
Client Group Event Registration SMS Notification:
Client Group Event Registration Email Notification:
You can also register a client from their contact card. Select the client from your client list, then select New > Register to event > Select the Event. If the client needs to be registered for the group event series, select the check box to register client for all events in the series.
Once the client is registered for a group event, they will show on the guestlist for that event.
Cancelled Registrations
When a client who has previously registered for the group event has canceled, they will appear beneath the guest list, including whether the client canceled the registration themselves or it was done by a staff member.
When a customer has canceled their registration, you can click on the tri-dots to take the following actions:
- Go to Payment Page - from here you are able to refund the fee for the group event if desired
- Go to Conversation - from here you can send a message to the client to follow up
- Go to Client Page - from here you can see more general information about this client
Once your clients are registered, you can start managing your event occurrence. To find out more about managing your event occurrences, check out this article.
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