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Table of Contents
Thryv Marketing Center
| Feature | Plus | Professional |
|---|---|---|
| About Thryv - Marketing Automation Software to Local Businesses | ✔ | ✔ |
| ENHANCED ONLINE PRESENCE & VISIBILITY | ||
| Google Business Profile (GMB) Optimization | No | ✔ |
| Enhanced Profiles with Yelp Branded Profile, Yahoo Business Profile, Nextdoor Business Profile & YP Platinum Listing | ✔ Yelp Branded Profile, Yahoo Business Profile, Nextdoor Business Profile, YP Platinum Listing |
✔ Yelp Branded Profile, Yahoo Business Profile, Nextdoor Busines Profile, YP Platinum Listing |
| Listings Management | ✔ | ✔ |
| Review Management | ✔ | ✔ |
| AI Review Response | ✔ | ✔ |
| Professionally Designed Mobile-Friendly Website | No | ✔ 15-Paged Website |
| SOCIAL MEDIA MANAGEMENT | ||
| Number of Profile Connections | 5 Social Profiles | 10 Social Profiles |
| High-level Insights Overview | ✔ | ✔ |
| Social Post Calendar | ✔ | ✔ |
| Content Library | ✔ | ✔ |
| Comments Dashboard | ✔ | ✔ |
| Thryv CaptionAI | ✔ | ✔ |
| Content Recommendations | No | ✔ |
| Recent Post Insights | No | ✔ |
| Mentions | No | ✔ |
| Advanced Analytics | No | ✔ |
| MARKETING TOOLS | ||
| Offline Call Tracker | ✔ | ✔ |
| Competitor Tracking | ✔ Three (3) Competitors Tracked |
✔ Ten (10) Competitors Tracked |
| Website Heat Mapping | No | ✔ |
| AI Lead Insights | ✔ | ✔ |
| MARKETING ANALYTICS | ||
| Real-Time Activity Feed | ✔ | ✔ |
| Thryv Auto ID | ✔ | ✔ |
| GMB Analytics | ✔ | ✔ |
| Website Analytics | ✔ | ✔ |
| GUIDED MARKETING SUPPORT | ||
| Self-Guided/DIY Support | ✔ | ✔ |
| 1:1 Guided Support | ✔ | ✔ |
Thryv Reporting Center
| 7 Out of Box Reports | ✔ |
| Unlimited Access to Desktop and Mobile Devices | ✔ |
| Detailed Veiw | ✔ |
| Create and Edit New Report | ✔ |
| Access to 40 + Metrics | ✔ |
Thryv Workforce Center
| 2-Day/4-Day Direct Deposit | ✔ |
| Unlimited Payroll Runs | ✔ |
| Auto-Generated W-2s and 1099s | ✔ |
| Federal, State & Local Tax Filing | ✔ |
| ACH Contractor Payments | ✔ |
| Digital Employee Onboarding | ✔ |
Thryv Pay
| ThryvPay Online Payment Processing for Small Business | Thryv | Basic | VIP Gold | VIP Platinum |
|---|---|---|---|
| QUALIFYING TRANSACTION AMOUNT ($) | $40k+ per month | $100k+ per month | |
| PROCESSING RATES (%) | Processing rate of 2.60% + $0.30 (i) (card-present processing) |
Processing rate of 2.55% + $0.30 (i) (card-present processing) |
Custom rates starting at 2.50% + $0.30 (i) (card-present processing) |
| Card-Present Rate | 2.6% + $0.30 | 2.55% + $0.30 | 2.5% + $0.30 Custom Starting Rate |
| Card-Not-Present Rate | 2.9% + $0.30 | 2.85% + $0.30 | 2.75% + $0.30 Custom Starting Rate |
| Bank Transfers (ACH) | Min. $1 1% up to Max $9 |
Min. $1 1% up to Max $8 |
Min. $1 1% up to Max $7 |
| Scheduled Payments | $1 per payment | $0.50 per payment | $0 per payment |
| Deposit Fee | $0 | $0 | $0 |
| PAYMENT PROCESSING | |||
| Online and In-Person Payment Options | ✔ | ✔ | ✔ |
| Credit/Debit Cards | ✔ | ✔ | ✔ |
| Automated Bank Transfers (ACH) | ✔ | ✔ | ✔ |
| Digital Wallet (Apple Pay and Google Play) | ✔ | ✔ | ✔ |
| ThryvPay Mobile Card Reader | ✔ Available for $59 + tax/shippig |
✔ Available for $59 + tax/shippig |
✔ Available for $59 + tax/shippig |
| Mobile Tap-To-Pay (iOS & Android) | ✔ | ✔ | ✔ |
| Scheduled Payments | ✔ | ✔ | ✔ |
| Credit Card on File | ✔ | ✔ | ✔ |
| Customizable Payment Settings | ✔ | ✔ | ✔ |
| Optional Convenience/Surcharge Fees | ✔ | ✔ | ✔ |
| Optional Tipping | ✔ | ✔ | ✔ |
| Customizable Credit Card Payment Thresholds | ✔ | ✔ | ✔ |
| CONSUMER FINANCING | |||
| ThryvPay Financing Powered by WiseTack | ✔ Pending application approval |
✔ Pending application approval |
✔ Pending application approval |
| TOOLS & SUPPORT | |||
| Dedicated Support & Dispute Assistance | ✔ | ✔ | ✔ |
| Real-Time Financial Reporting | ✔ | ✔ | ✔ |
| ThryvPay Mobile App | ✔ | ✔ | ✔ |
Keap
| Feature | Keap Max |
|---|---|
| Additional Users | ✔ |
| SOFTWARE | |
| CRM | ✔ |
| Contact Management | ✔ |
| Contact Segmentation (tags) | ✔ |
| Saved searches/filters/contact lists | ✔ |
| Tasks | ✔ |
| Notes | ✔ |
| Company Records | ✔ |
| Custom Fields | ✔ One-hundred-fifty (150) |
| Lists | ✔ |
| Automation History | ✔ |
| Lead Scoring | ✔ |
| Customizable Dashboards | ✔ |
| MARKETING | |
| Landing Pages | ✔ |
| Multi-page funnels | ✔ |
| Templates | ✔ |
| Forms | ✔ |
| Email Marketing | ✔ |
| Email Broadcasts | ✔ |
| Newsletters | ✔ |
| 1:1 Email Messages | ✔ |
| Templates | ✔ |
| Keap AI | ✔ |
| AI Content Assistant | ✔ |
| AI Automation Assistant | ✔ |
| Text marketing | ✔ |
| Included messages | ✔ Five-hundred (500) |
| Additional 500 Messages | $6/month |
| 1:1 text messages (send and reply) | ✔ |
| Text message broadcasts | ✔ |
| Automated text messages | ✔ |
| Voice Calls | ✔ |
| Local | ✔ |
| Toll Free | ✔ |
| Receive Voicemails | ✔ |
| Calls through Mobile App | ✔ |
| Mobile app (iOS and Android) | ✔ |
| Website visitor tracking | ✔ |
| Liquid syntax/ Dynamic content | ✔ |
| Lead source tracking | ✔ |
| Branding Center | ✔ |
| SALES | |
| Invoices | ✔ |
| Quotes | ✔ |
| Appointment Scheduler | ✔ |
| Automated Appointment Booking | ✔ |
| Embedded Calendly Booking | ✔ |
| Pipelines | ✔ |
| Checkout forms | ✔ |
| Promo codes | ✔ |
| One-Click Upsells | ✔ |
| Payment processor | ✔ |
| One-time payments | ✔ |
| Recurring/Subscription payments | ✔ |
| Sales tax auto-calc | ✔ |
| SERVICE | |
| Internal forms | ✔ |
| Google reviews | ✔ |
| OPERATIONS | |
| Employee reminders | ✔ |
| Workflow automation | ✔ |
| My Day | ✔ |
| Task management | ✔ |
| Billing automation | ✔ |
| Native Adv. Billing Automation | ✔ |
| AUTOMATE | |
| Easy automation builder | ✔ |
| Templates | ✔ |
| Visual, drag-and-drop automation builder | ✔ |
| Canvas notes | ✔ |
| Process visualization | ✔ |
| Templates | ✔ |
| Filter, search, and categorize | ✔ |
| Reminders | ✔ |
| API & webhooks | ✔ |
| 3rd party integrations | ✔ |
| ADMINSTRATIVE TOOLS | |
| Reports | ✔ |
| Reporting hub | ✔ |
| Email health widget | ✔ |
| Roles and Permissions | ✔ |
| Default user roles | ✔ |
| Custom user roles, groups, and permissions | ✔ |
| Merge duplicate contacts | ✔ |
| Email sync (Gmail, Outlook) | ✔ |
| Calendar sync (Google, Outlook) | ✔ |
| MOBILE | |
| Business Card Scanner | ✔ |
| Invoices | ✔ |
| Tasks | ✔ |
| Contacts | ✔ |
| Keap Business Line (Calls, Texts, Voicemail) | ✔ |
| Appointments | ✔ |
| Push Notifications | ✔ |
| Keap Text/SMS & Voice | ✔ |
Thryv Services: Thryv Leads
| Thryv Leads | • Managed omnichannel ad campaigns across search, display, social, and local sites • White-glove campaign setup, optimization, and budget management handled by Thryv |
Thryv Services: Growth Packages
| Growth Packages | • Automatic ad placements across dynamic search ads to expand reach • Broader visibility with up to 5 added cities • Auto-generated Yelp ads using your photos and reviews to appear above search results and on competitor pages • Call tracking, analytics, and reporting for measurable performance |
Thryv Services: Social Ads
| BRONZE | SILVER | GOLD | |
|---|---|---|---|
✔ |
✔ |
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✔ |
✔ |
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✔ |
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| One done-for-you ad per quarter with professional copy and imagery | ✔ |
✔ |
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| Target by geography, demographics, and interests | ✔ |
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| Target by geography, demographics, interests, and seasons/events |
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✔ |
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| Monthly performance report | ✔ |
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| Single image ad | ✔ |
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| Single image ad or carousel ad |
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| Traffic campaign | ✔ |
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| Traffic or leads campaign (Instagram and Facebook only) |
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✔ |
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| Multi-language support |
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| Instagram story ads |
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Thryv Services: Thryv Social Posts
| Thryv Social Posts MC Plus or MC Pro required |
Includes 3 done-for-you social posts per week per channel (including hashtags and emojis) with images, optimized for Facebook, Instagram, LinkedIn, and Google Business Profile. Click Here to learn more! |
Thryv Services: Professionally Designed Website (15-Page)
| Professionally Designed Website | • Custom-built website with up to 15 pages, written and designed by our creative team • Includes copywriting, image gallery, SEO setup, and mobile-responsive design |
Thryv Services: Professional Logo
| Professional Logo | • One professionally designed logo created to reflect your brand identity • Includes design consultation and three custom logo concepts to choose from |
Thryv Services: SEO
| SEO | • Keyword research • Content optimization • Ongoing site performance monitoring |
Thryv Services: SEO Boost. SEO Required to add on SEO Boost
| SEO Boost SEO required to add on SEO Boost |
• 15 extra backlinks and 5 additional page optimizations • Expanded authority and ranking lift beyond standard SEO coverage |
Thryv Marketplace: HIPAA Secure
Thryv Marketplace: Domain Based Gmail (per user)
| Domain-Based Gmail (per user) | ✔ |
| Requirements: Professionally Designed Website Add-On | ✔ |
Thryv Marketplace: Five (5) Pages Additional Copywriting
| Five (5) Pages Additional Copywriting | ✔ |
| Requirements: Professionally Designed Website Add-On | ✔ |
Integrations
| Thryv Integrations 5.0 | Works with Business Center |
|---|---|
| Clover | ✔ |
| Constant Contact | ✔ |
| Jotform | ✔ |
| Mailchimp | ✔ |
| PayPal | ✔ |
| QuickBooks Online | ✔ |
| Reserve with Google | ✔ |
| Shopify | ✔ |
| Square | ✔ |
| Stripe | ✔ |
| Typeform | ✔ |
| Zapier | ✔ |
| Google Sheets | ✔ |
| Insightly | ✔ |
| Google Contacts | ✔ |
| HubSpot | ✔ |
| Copper | ✔ |
Thryv Business Center
| BUSINESS OPERATIONS (5 users) | |
| Additional Users | ✔ |
| Inbox | |
| Centralized Inbox With permission levels for every user |
✔ |
| Customer Relationship Management (CRM) | |
| Leads/Prospects Management | ✔ |
| Customer Tagging, Search, and Filtering Functions | ✔ |
| Saved Customer Communication History | ✔ |
| Store and Share Files/Documents | ✔ Unlimited File Storage |
| Documents Add-On (optional): Thryv Signatures | FREE Five (5) Signatures/month |
| Calendar & Appointment Management | |
| Online Appointment Scheduling & Event Registration | ✔ |
| Real Time Calendar Integration & Syncing (Gmail & Outlook) | ✔ |
| Manage Multi-Staff Calendars | ✔ |
| Automated Appointment and Event Reminders | ✔ |
| Automatic and Manual Waitlists | ✔ |
| Reserve with Google | ✔ |
| Services, Products, and Promotions | |
| Create Your Services & Import Your Product Lists | ✔ |
| Build Custom Packages with Serivces & Products | ✔ |
| Offer Promotional Coupons | ✔ |
| Secure Client Portal | |
| Unique Client Login | ✔ |
| Easy, One-Click Action Buttons to Communicate with Your Business | ✔ |
| Create Custom Actions within your Client Portal for Your Website | ✔ |
| SALES & PAYMENTS | |
| Estimates & Invoices | |
| Create Custom Estimates for Client Approval | ✔ |
| Request Signature Approval on Estimates | ✔ |
| Receive Estimate Approval Notifications | ✔ |
| Request Deposits | ✔ |
| Issue Custom Invoices | ✔ |
| Send Payment Links | ✔ |
| Billing Automation | |
| Automatic 'Due' and 'Overdue' Invoice Reminders | ✔ |
| Automatically Send Invoices for Unpaid Appointments | ✔ |
| Payment Processing | |
| Accept Credit and Debit Cards | ✔ |
| Accept Bank Transfers | ✔ |
| Allow Payments via Digital Wallet (Apple Pay and Google Play) | ✔ |
| Accept daily, weekly or monthly recurring installment payments | ✔ |
| Offline Payment Recording | ✔ |
| Payment Integrations (i.e. QuickBooks and others) | |
| Processing: ThryvPay, Square, Stripe, and Paypal | ✔ |
| Accounting: QuickBooks Online, MYOB Account Right, MYOB Account Essentials, Xero and FreshBooks | ✔ |
| ONLINE PRESENCE & VISIBILITY | |
| Marketing | |
| Email Marketing Messages | ✔ 15,000 (Email) |
| Easy to Use Marketing Template Library | ✔ |
| Client Engaging Email Signature Builder | ✔ |
| Automated Marketing Campaigns | ✔ |
| Marketing Pro Editor | ✔ |
| Business Websites | |
| Professionally Designed Mobile-Friendly Website | ✔ |
| Client Engaging Website Widgets | ✔ |
| Reporting | |
| Reporting Center | ✔ |
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