Keap Business Line is now a legacy feature and is no longer available for new sign-ups. For our latest communication tools and enhanced features, please visit our guide on Thryv Text and Voice. This article remains active to support existing Keap Business Line users.

Why Send Your Contact Information as a VCF File

When a contact needs to save your phone number, email, or business address, sending them a Virtual Contact File (VCF) makes it effortless. A VCF file is a digital contact file that opens automatically in the native Contacts application on any device — iPhone, Android, or desktop. When the contact opens the VCF file, their device reads it and pre-fills all your contact details, so they can save your information in one tap without typing anything manually.

Important: Sending a VCF file requires the Keap™ Business Line mobile app. The Keap Business Line app is free to download and must be installed on your mobile device before you can send VCF files.

What Information Is Included in Your VCF File

Your VCF file is generated automatically from your Keap user profile and business profile. The following contact details are included in the VCF file sent to your contacts:

• User first name

• User last name

• Keap Business Phone number

• User email address

• Business name

• Website

• Business address

To update the information included in your VCF file, update your Keap user profile or business profile before sending.

How to Send Your VCF Contact File from Keap Business Line

1. Open the Keap Business Line mobile app and navigate to the conversation thread with the contact you want to send your information to. If you do not have an existing thread with the contact, create a new message thread with that contact.

2. In the conversation thread, locate the business card icon in the toolbar at the bottom of the screen.

   The screenshot below shows the conversation thread screen in the Keap Business Line mobile app. The toolbar at the bottom of the screen displays several icons for message actions. The business card icon appears among the toolbar icons and is distinguishable by its business card shape. The message input field appears above the toolbar.

   

3. Tap the business card icon to add your VCF file and a default message template to the message preview.

4. Optional: Edit the message text in the message preview before sending. The VCF file attachment will remain in the message regardless of any edits made to the message text.

   The screenshot below shows the message preview screen in the Keap Business Line mobile app after the business card icon has been tapped. The VCF file appears as an attachment in the message preview. The message text field is editable and displays the default template text. The Send button appears at the bottom right of the screen.

   

5. Tap Send to deliver the VCF file and message to the contact.

Frequently Asked Questions

What does this article cover?

This article covers how to send your contact information as a VCF file from the Keap Business Line mobile app, what information is included in the VCF file, and how to update that information. This article does not cover installing the Keap Business Line app. For installation instructions, see Keap Business Line iOS Installation.

Can the contact save my information directly from the VCF file?

Yes. When the contact opens the VCF file on their device, their native Contacts application opens automatically and pre-fills your contact details. The contact can then save your information to their contacts with a single tap without needing to type any details manually.

How do I update the information included in my VCF file?

The VCF file is generated from your Keap user profile and business profile. To update the information included in the file — such as your phone number, email address, or business address — update the corresponding fields in your Keap user profile or business profile before sending the VCF file.

Can I customize which information is included in the VCF file?

No. The VCF file is generated automatically from your Keap user profile and business profile using the seven fields listed in this article. Individual fields cannot be selected or excluded from the VCF file before sending.