TThis article is for users who have a Thryv account. If you do not have a Thryv account, go here for assistance.
ThryvPay Mobile App Guides:
Send a Payment Request
Article Content:
Send Payment Request via Email
Send Payment Request via SMS/Text
Payment Request via QR Code
You can also accept payment by turning your phone around and having the customer scan the QR code with their device's camera. They will be directed to enter their cardholder details.
- QR codes require the use of the customer's camera app, a QR code reader, or Google Lens (Android). This method works best with a reliable Wi-Fi or cellular connection.
- The customer's mobile device should be running iOS 11 or higher, or Android 9 or higher.
Send Payment Request via Email
You can also send the payment request by email by entering your customer's email address and clicking Send Payment Request.
- Your customer will be directed to enter their payment details.
Send Payment Request via SMS/Text
You can also send the payment request via SMS text message. Enter the customer's mobile phone number and click Send Payment Request.
- Your customer will receive a text message directing them to enter their payment details.
Scheduled Payment
If you wish to schedule the payment for later, or set up recurring, installment, or custom payment terms, click the Calendar icon in the top right corner of the app.
Once on the Scheduled Payment screen, you will be prompted to select the type of scheduled payment you would like to create.
- One-Time — A single payment scheduled for a future date. Select the date you want the payment to be completed.
- Recurring — The same payment amount charged repeatedly over an extended period. Select the frequency (daily, weekly, monthly, etc.), the occurrence timing, and the start date.
- Installment — The overall payment amount broken into smaller installments (e.g., deposits). Select the number of installments and the amount for each.
- Custom — Any custom payment amount and timing of your choosing.
The scheduled payment parameters that you selected will appear in your customer's payment request. Approval is deemed when they pay the request.
Your payment request has been successfully sent to the customer. The request includes the following details:
- Sender information (email, phone, etc.)
- Payment request date
- Amount requested
- Payment Request ID
- Scheduled payment terms
Other Payment methods
By selecting the menu icon in the top-right corner of any payment request, you can access the following additional options:
- Charge Now — Enter the customer's credit card or ACH account details directly.
- Offline Payment — Record a payment that was not processed through ThryvPay, such as cash or check, for accounting and reporting purposes.
- Share via Native App — Send the payment request to a contact using your device's native sharing options, such as AirDrop, Mail, or Facebook.
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