Thryv’s Social Presence Management includes ways to help pull more customers toward your business and saves you time.
What is Social Presence Management
How to review my scheduled posts?
What is Social Presence Management?
Thryv’s Social Presence Management will create and schedule engaging posts to help you to build a consistent presence online. Posts are scheduled a month in advance and automatically posted on your Facebook business page, Instagram, X (Twitter) account, LinkedIn, and Google Business Profile.
Social Presence Management is available with the Business Center Unlimited package, and you will receive 12 posts per month
Benefits of Social Presence Management
- Create a consistent online presence with ongoing posts
- Build brand awareness and loyalty
- Provide engaging/fun/educational/conversational experiences
- Engage existing and potential customers where they search for your business
Where do we post?
Thryv Social Presence Management creates and schedules posts for your Facebook business page, X (Twitter) account, Instagram, and Google Business Profile.
Posts are scheduled in 90 day increments in advance to allow you time to review all of them prior to them going live on your page. This means, you only need to check in and approve your posts once per quarter
Type of post we schedule:
- Industry news/trends/current events
- Either/Or posts (asking fans what they prefer)
- Questions/conversational posts
- Regular/unusual holidays (July 4th vs. National Take Your Dog to Work Day)
- This day in history
- Company and/or community events
- Tips/advice/how-to-articles/infographics
How to review my Scheduled Post?
You will receive a notification in your inbox that new posts have been scheduled. You are able to edit or delete them by navigating to Social>Social Calendar
Click the Social tab in Business Center and select “Social Calendar” at the top.
You can click on each post to review and edit.
Requirements
- Unlimited or Professional Business Center Package
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Facebook Business Page – You will need to connect your Facebook page in Business Center and provide us with permissions to post to your page.
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Connect X (Twitter) and Google Business Profile accounts in Business Center
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Meet with a specialist to discuss your desired content
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Review scheduled posts in a timely manner.
- Engage with customers online
FAQs
Why are the pictures on my scheduled posts on Facebook not of my business?
Images are added to a Facebook post in one of two ways, auto-generated from a site link or by attachment. When a site link is added to a post, Facebook randomly selects the image to be shown. If the link is to an article or blog the image will pull from the specific site. The attached images are limited to stock photos as we cannot guarantee licenses, image quality, or that the image meets Facebook requirements.
Why are there scheduled posts that are not about my business?
The goal of any social media campaign is to build awareness and grow your followers. The posts are educational, informational, and shareable to engage users. This may include an article related to your industry or tips customers can look forward to reading on your page to bring them back.
Can I change the information that is posted to my page?
Social Presence Management Posts are scheduled one month in advance to allow you time to review and edit the post prior to being published on your page. You will receive an email along with a Business Center notification that your posts are available. If you would like to change the type of post that is being created, you can contact customer support to discuss the type of changes you would like to see in the scheduled post moving forward.
How long do I have to approve my social posts?
You will be notified 1 week before the date of the first scheduled post. You can edit any upcoming post before it's scheduled date.
Will the same caption go on all of my social platforms?
The caption will be customized for each social platform in order to improve performance, you can expect them to vary slightly.
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