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The ThryvPay transactions screen helps to keep track of all your transactions with detailed information.

Each ThryvPay transaction line includes:

• Customer name
• Transaction Type and status
• Payout status
• Transaction created date
• Payment method with last 4 of Card/Bank Account
• Payment type and amount

Types of Transaction status

• Approved
• Pending (when a payment is yet to be decisioned)
• Disputed (when a payment has been disputed)
• Partial Refund
• Full Refund
• Failed
• Cancelled

Types of transaction ​

• Scheduled ​
• Charge ​
• Partial/Full Refund​
• Checkout

Payment methods

• Card type and ending 4 digits ​
• Bank transfers ​

Transaction detail reporting

• Transaction ID
• Acquirer Reference Number (or ARN)
  • This is a number you can supply to your customer in the event this transaction is refunded. They can use this tracing number with their bank to track the status of the refund.
• Transaction Created Date
• Payout Status
• Subtotal (amount of initial transaction, excludes tips and fees)
• Tax
• Surcharge/Convenience Fee (if you offset processing fees)
• Tips (if you have Tips turned on)
• Transaction Total (the amount customer is charged)
• Payout Status
• Gross Amount (the transaction amount charged to customer)
• ThryvPay Fee (your processing fees)
• Net Settlement (the net amount to be submitted in a payout)
• Payment method with last 4 of Card/Bank Account
• Transaction Type
• Payment Method Type (debit, credit, prepaid)

​Filter Your Transaction Report

To filter your transactions, click on the filter icon.

You are able to filter the transactions displayed on this screen by status:

• Approved
• Pending
• Cancelled
• Failed
• Refunded
• Disputed

In addition, you can filter by a date range.

Once you have selected a combination of filters, the transactions displayed below will be adjusted to match. In addition, you can apply the current view to an export.