Hey there! I'm James — the newest member of the Thryv + Keap Product Success Team. Feel free to let me know how I can help!
James Montgomery commented,
Hi Bernie! Just to ensure we get you connected with the correct individual, could you elaborate on your request? Are you looking to speak with someone regarding an invoice you received? Or are you ...
James Montgomery commented,
Hi Thomas,Sorry to hear about your business closing! To terminate your Thryv account, please give our Client Care team a call at 844-339-7494 and they'll be happy to assist you through the process....
James Montgomery commented,
Hey Sarah, Sorry to hear you're running into this issue! Just a couple things to keep in mind that commonly cause this: Thryv Pay is currently available in the US, Canada, Australia, and New Zeala...
James Montgomery commented,
Hey Stacy, To confirm, Thryv Business Center is not currently compatible with Venmo, so this would not be possible at this time. If there's anything else we can assist with, please don't hesitate t...
James Montgomery commented,
Hey Josh, Sorry to hear you're running into this issue! I just sent you an email so we can gather a few more details, take a closer look at what's happening, and work toward getting this resolved a...
James Montgomery commented,
Hey Cassandra, So sorry to hear that! Here are a few things to check: 1. Ensure they're accessing the portal from the US, Canada, Australia, or New Zealand2. Ensure the client(s) are not connected ...
James Montgomery commented,
Hey Sean! Thanks for reaching out. For assistance with ordering an additional email, you can either contact your Business Advisor directly, or reach out to our URL Management Team at 844-339-4574 f...
James Montgomery commented,
Hey Mike, Great question! Thryv subscriptions don't actually renew on a yearly basis. The initial term is 6 months, and after that, your subscription automatically renews on a month-to-month basis ...
James Montgomery commented,
Hey Brant! Processing times can vary depending on which payment processor you're using within your Thryv account. For example, if you're processing payments via ThryvPay, credit card payments typic...
James Montgomery commented,
Hey there, Thanks for reaching out! Unfortunately, at this time Thryv does not support bulk downloading or exporting documents stored within your account. We understand this may not be the answer y...
Our customer support team is available 24/7 by online chat, phone, or email
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