Keeping your account email addresses up to date ensures you and your staff receive login credentials, notifications, and reminders at the right address. In Thryv Business Center, you can update the email address for your Primary Admin account and for individual staff member accounts. This article covers how to update the Primary Admin account email and how to update a staff member's login email as an Admin.

How to Update the Primary Admin Account Email Address

The Primary Admin account email is the address used to log in to Thryv Business Center and the address that receives account notifications and reminders. To update the Primary Admin email address, click Settings in the left-hand navigation, then click Business Info. Locate the Account Email section and enter the new email address. Click Save to confirm the change.

Note:The Account Email field in Business Info and the Primary Admin staff account email are linked. Updating the Account Email field in Business Info will automatically update the Primary Admin staff account email, and updating the Primary Admin staff account email will automatically update the Account Email field in Business Info. Changing one will always change the other.

How to Update a Staff Member's Login Email Address

To update the login email address for a staff member, click Settings in the left-hand navigation, then click Staff. Find the staff member whose email you want to update and click Edit. Enter the new email address in the email field and save the changes. Updating a staff member's email address changes the email address the staff member uses to log in to Thryv Business Center and the address that receives notifications for that staff member's account.

Frequently Asked Questions

Can I receive notifications at a different email address than the one I use to log in?
Yes. To learn how to add a notification email address separate from your login email, see How to Add a Notification Email Address in Thryv Business Center.

Does updating the Account Email affect my staff members' email addresses?
No. Updating the Account Email in Business Info only affects the Primary Admin account. Each staff member's login email must be updated individually through the Staff settings.

Does this article cover adding a new staff member or creating a new staff account?
No. This article covers updating existing email addresses only. For information about adding a new staff member, see How To Create a New Staff Member