1. Community
2. CRM & Pipelines
3. Verify you are human

Great question David! This definitely sounds frustrating. What you are describing is not the intended behavior, and you're correct that normally this information is stored on a cookie so users don'...

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• Product Success Team
• September 04, 2025 20:45
• 0 votes

1. Community
2. General Q&A
3. incorrect business name on google

Thanks for your post Lucille!To clarify, you're referring to this screen here, where Google is displaying your business in the organic search results?Assuming that is the case, everything on your w...

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• Product Success Team
• September 04, 2025 15:59
• 0 votes

1. Community
2. General Q&A
3. Adding Watermarks to photos

Thanks for the suggestion Katelyn ! You can check it out here!

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• Product Success Team
• September 04, 2025 15:57
• 0 votes

1. Community
2. CRM & Pipelines
3. Creating an event

Great question Chad! If you mean creating a new type of group event, Click Here for a guide If you mean scheduling a group event on your calendar, Click Here for a guide If you meant something else...

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• Product Success Team
• September 04, 2025 14:51
• 0 votes

1. Community
2. CRM & Pipelines
3. Thryv payment methods

Thanks for reporting this Adam! We have identified the issue and are investigating. Meanwhile, we will have our billing team reach out to you so they can get the correct card on your account on the...

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• Product Success Team
• September 04, 2025 14:29
• 0 votes

1. Community
2. CRM & Pipelines
3. Setting reminder

Hello NBC, we're not able to replicate on our side. Can you try the following troubleshooting steps:   1. Ensure that the client for which you are trying to set a reminder has sent you a message in...

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• Product Success Team
• September 04, 2025 14:22
• 0 votes

1. Community
2. Website & Landing Pages
3. Help Setting Up Google Ads Conversion Tracking

Hey there Christopher! This is an awesome use case for getting the most out of ThryvNumbers 1 and 3 are solved by the Google Analytics integration in the App Market. In the window that appears, you...

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• Product Success Team
• September 04, 2025 13:55
• 0 votes

1. Community
2. Social Media
3. Yahoo Local Listing Not Appearing in Search

Thanks for being specific! Yahoo does have a category for "Decks and Railings" so we have synced this category on the back end. It may not appear in your account but you can verify on your Yahoo li...

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• Product Success Team
• September 02, 2025 15:04
• 0 votes

1. Community
2. Payments
3. Thryv Fees

Great question Denise!For ThryvPay, credit card processing rates at 2.9% + $0.30 per transaction for major credit regardless if paid by invoice or keyed. Bank transfers rates are a minimum of $1.00...

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• Product Success Team
• September 02, 2025 14:32
• 0 votes

1. Community
2. Payments
3. Thryv Pay via ACH

Great question Andrew! In this article it's mentioned in the FAQ section that ACH Payments (simplified to Bank Transfers as this acronym changes internationally) is 7-10 business days. 

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• Product Success Team
• September 02, 2025 14:25
• 0 votes