Hey there! I'm James — the newest member of the Thryv + Keap Product Success Team. Feel free to let me know how I can help!
Hey Kerry,Just wanted to let you know that I’m looking into this. As soon as I have any additional insight, I’ll be sure to update you here.Thanks so much for your patience in the meantime!
Hey Debbie,Sorry to hear about that!Just wanted to let you know that the team and I are currently looking into this. As soon as I have any further insight, I’ll be sure to update you here.Thanks so...
Hey Matt,So sorry to hear that. I've got good news!I connected with the team and we were able to reactivate the schedule. The first post is currently set to go out on Monday, March 16th.If you're u...
Hey Dona,I’d be happy to assist, but I could use a bit more information. Could you elaborate on what exactly you’re hoping to accomplish with onboardingThanks in advance!
Hey Jody!So sorry to hear you're running into this. I just sent you an email so we can gather a some more details and take a closer look at what might be causing the issue.
Hey Brandon,I'd be happy to help, but I could use a little more information.Are you trying to export your customers from Thryv and email them outside of the platform? If not, could you please elabo...
Hi there,I'd be happy to help, but could use a bit more information. Could you elaborate on what has changed and what issues you're currently experiencing?Thanks in advance!
Hi Cheryl,Upon reviewing your account, it looks like the initial payment(s) were made on February 11, 2026.For security and privacy purposes, I’ll be sending you an email shortly with the specific ...
Hey Tony,We’d be happy to assist, but could you share a bit more detail about what you’re looking for or hoping to accomplish? Just want to make sure we fully understand your goal so we can point ...
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